#Server selection crash

7 messages · Page 1 of 1 (latest)

echo badger
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Hello there. This just sounds like you have a corrupted file that's only present in the account you're crashing on.

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First clear your cache, and then repair your files.

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@outer venture

outer ventureBOT
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__**How to Clear the Cache**__
  1. Navigate to the following 3 folders.
  2. Delete the contents within each folder.
Documents\Black Desert\UserCache
AppData\Local\BlackDesertOnline\GPUCache
Black Desert Online\Cache

Important: Deleting your cache will reset some game settings such as UI customizations.

Note:

  • To access the AppData\Local\ folder, press the Windows Key+R and type in: %localappdata%
  • Not all listed folders may exist, delete any existing ones and skip those that are not present on your system.
violet tundra
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Hello , I did scan files and i had some corrupted files and the launcher downloaded 6gb and i deleted the contents in these files but still the game doesn't work 🥺

echo badger
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Hm, do you mind opening a ticket in #help-portal please?

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Easier to get checked out over there, I'm not too good with these things. SCAAA