#E-mail

7 messages · Page 1 of 1 (latest)

pale solstice
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Hi there, can you log in on the website? You can simply choose "login with steam" and then access your account on the website

modest mango
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Even loging in through the website needs me to insert the code sent to the email, which as i mentioned isnt the same that im getting codes for logging into steam

pale solstice
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hmm in that case, maybe just check all your emails?

modest mango
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I recently formatted my pc and my browser doesnt have them all stored. I got a few because of work etc so that will be a struggle

pale solstice
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Then you can send a ticket to support, saying you lost access to your account (and say your steam account + the family name and character names you remember). They will likely require some legal documents including ID in order to give you information on how to restore your account, but it would be the fastest option to access the account again

modest mango
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honestly it doesnt even make sense that the account has another email than the one through steam. How is that even possible?

pale solstice
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depends on what email you used when you signed up