504 Bad Gateway! | Neo4j | Page 1

vast quartz Nov 21, 2025, 10:20 AM

#

Is anyone else getting 504 Bad Gateway errors on Neo4j?
Not sure if it’s related to the recent outage but Neo4j seems slower than usual on our end.
It takes a lot of time and in most cases ends up with a Bad Gateway error.
Just checking if others are seeing the same thing or know what’s going on.

It would be great if anyone can help me figure this out. Thank You.

turbid dragon Nov 21, 2025, 11:22 AM

#

are you on Aura? It seems all system are working as intended: https://status.neo4j.io/

Neo4j Aura Status

Welcome to Neo4j Aura's home for real-time and historical data on system performance.

vast quartz Nov 22, 2025, 6:31 AM

#

Yes I am. Let me debug it a little bit more. Thank You for your response.

vast quartz Nov 22, 2025, 7:15 AM

#

Upon further investigation, I noticed that our CPU usage has been hitting 100%, and every time that happens we receive a 504 Bad Gateway error.
Could this be the cause?

I’m currently on the AuraDB Professional plan.
Can you recommend what I should do to address this issue?

I would be grateful if you could help me out.

Thank You.

vast quartz Nov 24, 2025, 10:35 AM

#

Hey there! It would be great if anyone can help me out. I am eagarly waiting for a response.

#504 Bad Gateway!