#Override Rules Greyed Out - Just Me? v. 3.2.0

75 messages · Page 1 of 1 (latest)

slow pilot
#

I wanted to use this to send genres to root folders but perhaps it's not live yet?

I'm unable to select any drop down except services, seeing the same result with both Radarr & Sonarr.

remote sphinx
#

Could you do this

#

Delete the radarr service

#

And re-add

#

Lets see if that fix. If not we will have to debug

slow pilot
#

Thank you for the suggestion, I've added a new instance of the Sonarr service with no change, I can create a brand new Sonarr/Radarr container and see if that works.

remote sphinx
#

Its related to seerr

#

Are you comfortable with running sqlite queries?

#

So we can take a look at the db to see why this is happening

slow pilot
#

Sorry was off trying that, you're, right no change

remote sphinx
#

Actually can you share your network logs

#

When you open modal and select a service in the service filed

#

So we can see what is being returned

#

From the endpoint

#

That should help us figure out the issue

#

Will have to debug through you because i cant recreate

#

For context

slow pilot
#

Is this of any help?

remote sphinx
slow pilot
#

I'm accessing Seerr via a CF Tunnel that may change things?

remote sphinx
gleaming urchin
#

look for something with "/api/v1/settings/xxx/test"

#

something must be failing around that call

#

because before that everything is disabled (except the service dropdown)

#

once this successes, the fields become available

slow pilot
#

Nothing is jumping out to me there but I'm happy to be totally wrong

gleaming urchin
#

could you open the console

#

reload the page

#

and then do this again please?

#

i think the info from when the page loaded are missing

slow pilot
#

It's now working

#

Locally anyway let me try CF tun

#

So sorry to have wasted everyone's time it looks like a browser thing

gleaming urchin
#

more like a network issue

#

but yeah

slow pilot
#

It looks like Sonarr works but Radarr doesn't it most likely a me thing, I'll check it out

slow pilot
#

Hey all, just wanted to update a few of the things I've tried:

Seerr v3.2.0 (ghcr.io/seerr-team/seerr:latest, up to date)
Radarr + Sonarr in Docker on a shared bridge network
Accessed via local IP (192.168.0.248:5055) and Cloudflare Tunnel
Both Radarr and Sonarr using container hostnames (radarr:7878, sonarr:8989)

Symptom
Override Rules modal — Service dropdown works, all subsequent dropdowns (Root Folder, Quality Profile, Language Profile) are empty and non-interactive for both Radarr and Sonarr.
What we ruled out via HAR analysis

❌ API/network issue — POST /api/v1/settings/radarr/test fires and returns 200 OK with full profile and root folder data
❌ Adblocker/extension — reproduced in Brave (shields down, no extensions) and Chrome incognito
❌ Browser cache — cleared site data, tested multiple browsers
❌ Cloudflare Tunnel — reproduced on local IP only
❌ Authentication — Plex login and local Seerr account both affected
❌ API key/connectivity — wget from inside Seerr container to radarr:7878/api/v3/rootfolder returns correct data
❌ Stale settings — deleted and re-added both services, no change

Key observation
The Settings edit pencil for both Radarr and Sonarr correctly populates all dropdowns. The bug is isolated entirely to the Override Rules modal. The data is being fetched successfully but is not rendering in the component.
Additional note
Sonarr worked briefly on one occasion (dropdowns populated, was able to interact) then stopped working again the next day with no config changes made.
Suspected cause
Possible regression in the Override Rules modal component in v3.2.0, potentially related to the fix that was previously merged as (overriderules) Test service using the right endpoint (#2399).

remote sphinx
#

I am on 3.2.0 and I can select all dropdowns

#

Including root folders

#

#2399 was not included in v3.2.0, so that's not the cause here.

#

Hey @slow pilot. Just to check, was the suspected cause section written with the help of an AI tool? #2399 wasn't included in v3.2.0, so that part isn't accurate. If you are using AI for debugging, I'd recommend avoiding it to ask for suggestions for issues like this as it tends to hallucinate plausible-sounding but incorrect causes which doesn't bring much value and only adds noise to the discussion. Several users are running Override Rules fine on 3.2.0 (see #general message), so it's not a version regression. Your actual troubleshooting steps were solid though, that's helpful info!

#

I actually might have narrowed down the issue

#

Im pushing a possible fix

#

would you mind testing that preview image for me?

slow pilot
#

We have lift off 🛫 thank you for your suggestions and assistance on it

remote sphinx
slow pilot
#

I saw a post on the git that someone else broke it too, shall I point them in the direction of the build you sent?

gleaming urchin
remote sphinx
#

git blame 🗿

gleaming urchin
remote sphinx
#

radarr.id is an id that can be any number. It is not the array index

#

so for example if your only radarr service has an id of 3 it will live in radarrSerices[0] but your code is looking for radarrServices[3] 🗿

#

You're matching an ID to an array index, which is incorrect 🗿

#

Most of the users do not face this issue as it works by accident. For example, my radarr/sonarr service ID happen to match their array indices because it is my very first service and it never got deleted so its id is 0 which sits at radarrService[0] and the buggy index lookup accidentally worked because id and the index are the same number

#

guess who wrote this DiCaprioLaugh

gleaming urchin
#

Oh yeah yeah 🗿

remote sphinx