#Seerr not displaying clock icon for movies when added through radarr

57 messages · Page 1 of 1 (latest)

heady ocean
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So I'm not sure if this is the expected behavior or not, but under normal circumstances when you add a movie through Seerr to radarr, a tiny clock icon is displayed at the top right of the movie poster.

However, when you add the movie directly from radarr (not through Seerr) the clock icon doesn't appear.

Does it only sync from Seerr to Radarr, and not the other way?

This creates a slightly confusing situation where you go to add a movie that you've already added

Steps to Reproduce:
1 - Add any movie via Seerr.
2 - View clock icon added on movie poster on Movies tab.
3 - Add movie via Radarr.
4 - Refresh Movies tab.
5 - Find movie that was added directly in Radarr.
6 - Observe no clock on movie poster.

Note: This also occurs for TV shows.

Version: 3.1.1
Installed via: Docker --> ghcr.io/seerr-team/seerr:latest
Access: Local IP
Browser: Firefox v149.0.2

sweet atlas
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you need to go to settings>services>radarr

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then enable scan

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and then it will get marked as requested when radarr scan runs

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which runs every 24hrs

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you can mnanually trtigger too

heady ocean
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Yep I made sure scan is checked, and I triggered a scan manually in the Jobs section. It's still not picking it up.

hulk@defiant ~ % cat ~/containers/seerr/config/logs/seerr-2026-04-14.log | grep Sonarr
2026-04-14T15:26:24.921Z [info][Sonarr Scan]: Beginning to process Sonarr server: Sonarr
2026-04-14T15:26:30.420Z [error][Sonarr Scan]: Failed to process Sonarr media {"errorMessage":"[TMDB] Failed to get TV show using the external TVDB ID: No show returned from API for ID 389492","title":"Monster (2022)"}
2026-04-14T15:26:30.529Z [error][Sonarr Scan]: Failed to process Sonarr media {"errorMessage":"[TMDB] Failed to fetch TV show details: Request failed with status code 404","title":"The Legend of Zelda"}
2026-04-14T15:26:34.851Z [error][Sonarr Scan]: Failed to process Sonarr media {"errorMessage":"[TMDB] Failed to get TV show using the external TVDB ID: No show returned from API for ID 403983","title":"The Last Drive-in: Just Joe Bob"}
2026-04-14T15:26:39.063Z [error][Sonarr Scan]: Failed to process Sonarr media {"errorMessage":"[TMDB] Failed to get TV show using the external TVDB ID: No show returned from API for ID 73817","title":"The Scooby-Doo Show"}
2026-04-14T15:26:43.355Z [error][Sonarr Scan]: Failed to process Sonarr media {"errorMessage":"[TMDB] Failed to get TV show using the external TVDB ID: No show returned from API for ID 72514","title":"Looney Tunes"}
2026-04-14T15:26:47.606Z [error][Sonarr Scan]: Failed to process Sonarr media {"errorMessage":"[TMDB] Failed to get TV show using the external TVDB ID: No show returned from API for ID 348088","title":"Peter Benchley's Creature"}
2026-04-14T15:26:47.692Z [error][Sonarr Scan]: Failed to process Sonarr media {"errorMessage":"[TMDB] Failed to get TV show using the external TVDB ID: No show returned from API for ID 464665","title":"6666"}
2026-04-14T15:26:47.693Z [error][Sonarr Scan]: Failed to process Sonarr media {"errorMessage":"[TMDB] Failed to get TV show using the external TVDB ID: No show returned from API for ID 464787","title":"1944"}
2026-04-14T15:26:56.017Z [error][Sonarr Scan]: Failed to process Sonarr media {"errorMessage":"[TMDB] Failed to get TV show using the external TVDB ID: No show returned from API for ID 475974","title":"Fear Factor: 48 Hours of Fear"}
2026-04-14T15:27:00.018Z [info][Sonarr Scan]: Sonarr scan complete

It's not saying anything about Harry Potter having an issue.

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sweet atlas
heady ocean
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Yes but that's with using grep sonarr

Do you want hte full log?

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My bad, it was set to info, changed it to debug, running a scan now, will paste logs in a min

sweet atlas
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Ill take a look at it

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When I wake up

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Its 4:50am here 🗿

heady ocean
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No rush, thanks

heady ocean
heady ocean
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Poke

sweet atlas
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I forgot let me check

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Which series was added? Can I see a screenshot via sonarr and
Seerr

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So i have both context

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So I can dive a bit deeper into code path following along the logs

heady ocean
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It's doing it to sevreal series and movies however in this case I'm takling about the new Harry Potter tv show

Would you like me to delete the series in sonarr and readd it and send the logs after that?

sweet atlas
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That'd be enough info for me to take a look at it this weekend

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And try and reproduce it

heady ocean
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Oh it's in my original screenshots above

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but I can do it again

sweet atlas
sweet atlas
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If I cant, ill make a debug inage so we can get some more verbose logging

heady ocean
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Ok thank you

heady ocean
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Please don't forget about me lol

sweet atlas
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I'll do so today

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In the morning

heady ocean
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Sounds good

sweet atlas
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Remind me in like 8hours if you could

heady ocean
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Here's your reminder

sweet atlas
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Just woke up

heady ocean
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Hi - were you able to look into it?

sweet atlas
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Ill take a look at your issue today to try and recreate it

sweet atlas
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I just tested this

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I added harry potter via sonarr

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then i ran the sonarr scan

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and it got "requested" badge

sweet atlas
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BRUH

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i just properly looked at your image

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yeah there is no bug there or anything

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we do not support 4k indicators on poster images yet

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there is an opened pr for that but its not merged yet. posters only show non 4k indicators

winged python
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(kidding, don't hate me bagel, I'm eagerly awaiting this lol)