#500 Error when trying to view logs

13 messages · Page 1 of 1 (latest)

dry shoal
#

Hi, I get an Internal Server error when trying to view logs. I have this in the log file:

2026-02-15T06:24:14.094Z [error][Logs]: Something went wrong while retrieving logs {"errorMessage":"ENOENT: no such file or directory, open '/app/config/logs/.machinelogs.json'"}

There is indeed no file named .machinelogs.json but there are prior .machinelog.json files by date, just not the one that is needed I assume:

#

I'm on seerr 3.0.1, but the error predates the migration, and I was using overseerr 1.34.0 prior.

calm vale
#

Stop seerr

#

Delete everything inside logs folder including the .machinelogs

#

And restart

dry shoal
#

Just did that and the error persists.

calm vale
#

Go to config folder

#

Delete logs folder

#

Recreate it

#

And assign it the perms chmod -R 1000:1000

dry shoal
#

I did all but chmodding the new logs folder and that fixed it. It's creating the .machineslogs.json file fine now. Must have had bad permissions somehow on the old logs folder I guess? Seemed to be reading and writing all other files in there though. Thanks for the help, much appreciated!

#

I went ahead and added the resolved tag, FYI. Cheers!