Slow Interface and Requests timing out | Seerr | Page 1

tranquil lotus Feb 10, 2026, 1:17 PM

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Since I pulled a new image (hotio:nightly) yesterday, the Seerr interface has been very slow and auto approve requests are failing regularly. Please note I've been running hotio:nightly since it became the new merged Seerr beta. I haven't had any issues like this until now. Log attached. You'll find most of what I saw towards the end of this log.

📎 seerr.log

clear nest Feb 10, 2026, 1:56 PM

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only thing alarming i see is timeouts to your arr exceeding the 5000ms and causing a error. are the arr's reachable?

tranquil lotus Feb 10, 2026, 1:57 PM

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Yes. Everytime I go in and do a test they pass.

clear nest Feb 10, 2026, 1:58 PM

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has anyone else on hotio reported issues?

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run this and see what the time is to reach radarr docker exec seerr curl -w "\nTime: %{time_total}s\n" http://radarr:7878/api/v3/system/status?apikey=YOUR_API_KEY

tranquil lotus Feb 10, 2026, 2:01 PM

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clear nest has anyone else on hotio reported issues?

None that I've seen.

tranquil lotus Feb 10, 2026, 2:01 PM

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clear nest run this and see what the time is to reach radarr `docker exec seerr curl -w "\n...

  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0{
  "appName": "Radarr",
  "instanceName": "radarr",
  "version": "6.0.4.10291",
  "buildTime": "2025-11-14T23:25:20Z",
  "isDebug": false,
  "isProduction": true,
  "isAdmin": false,
  "isUserInteractive": true,
  "startupPath": "/app/bin",
  "appData": "/config",
  "osName": "alpine",
  "osVersion": "3.22.3",
  "isNetCore": true,
  "isLinux": true,
  "isOsx": false,
  "isWindows": false,
  "isDocker": true,
  "mode": "console",
  "branch": "master",
  "databaseType": "sqLite",
  "databaseVersion": "3.50.4",
  "authentication": "external",
  "migrationVersion": 242,
  "urlBase": "",
  "runtimeVersion": "8.0.12",
  "runtimeName": "netcore",
  "startTime": "2026-02-10T06:08:04Z",
  "packageVersion": "release-1a57dc4",
  "packageAuthor": "[hotio](https://github.com/hotio)",
  "packageUpdateMechanism": "docker"
100   821    0   821    0     0   250k      0 --:--:-- --:--:-- --:--:--  267k
}
Time: 0.003200s

clear nest Feb 10, 2026, 2:04 PM

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response time is fine so something else is deff going on

tranquil lotus Feb 10, 2026, 2:04 PM

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only thing I can think of is maybe this is happening when the network is being stressed from lots of requests and subsequent downloads happening at the same time.

Also to note, Seerr and Radarr/Sonarr are in different networks. Seerr in custom bridge network and Sonarr/Radarr in macvlan. Though as I'm talking about it, maybe worth me putting Seerr in the same macvlan network.

clear nest Feb 10, 2026, 2:04 PM

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your response is 3.2 milliseconds way under the threshold

tranquil lotus Feb 10, 2026, 2:05 PM

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i'll have to run this test tonight when my server is in "prime" time

clear nest Feb 10, 2026, 2:06 PM

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its generally recommended to keep all your apps on a custom docker network tho your approach should work as well.

safe lodge Feb 10, 2026, 2:07 PM

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We recently added a timeout

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To service api calls if it exceeds too much

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It will timeout

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For some reason the radarr/sonarr calls are taking too long

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That shouldnt happen

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Can you press test on services

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And send logs too

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So we can see whats wrong w your network

clear nest Feb 10, 2026, 2:08 PM

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ahh i missed that one. ill let fallen take it from here 🙂

safe lodge Feb 10, 2026, 2:09 PM

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Im also seeing this

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info][Plex Scan]: Recently Added Scan Complete 
2026-02-10T03:10:07.561Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: Request failed with status code 404","movieId":"1483978"}

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404 on tmdb

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So there's a combination of network issues happening including dns

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sweating

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Can i see your compose?

light axle Feb 10, 2026, 2:17 PM

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Please note I've been running hotio:nightly since it became the new merged Seerr beta
It's not, seerr have this own image why use hotio image ?

tranquil lotus Feb 10, 2026, 2:17 PM

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safe lodge Can i see your compose?

  seerr:
    container_name: seerr
    image: ghcr.io/hotio/seerr:nightly
    networks:
      - swag
    ports:
      - 5055:5055
    volumes:
      - ${APPDATA}/seerr:/config
    environment:
      - fpm=false
      - branch=dev
      - TP_HOTIO=true
      - TP_THEME=dark 
    extends:
      file: .docker-compose.extends.yaml
      service: common

light axle Feb 10, 2026, 2:17 PM

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you use nightly we can't know which version you are running on

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if you could get us the commit you are running on would be nice

tranquil lotus Feb 10, 2026, 2:18 PM

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i have to use nightly to use the new seerr

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will do

light axle Feb 10, 2026, 2:18 PM

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seerr have develop tag

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it's exactly the last commit of seerr

tranquil lotus Feb 10, 2026, 2:19 PM

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But I was migrating from Overseerr and was told I had to run hotio:nightly to migrate and not lose anything

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e3dc1c302d18bc9618dcd2eb0f99c1c59b438df2

light axle Feb 10, 2026, 2:20 PM

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Overseerr migration is handled by seerr script

tranquil lotus Feb 10, 2026, 2:21 PM

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Ok well about a month ago i saw people saying to just switch from ghcr.io/hotio/overseerr:latest to ghcr.io/hotio/seerr:nightly and everything would just work

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and it has

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until yesterday

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but it looks like maybe I have had these underlying issues and didn't know about it

safe lodge Feb 10, 2026, 2:22 PM

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Can yiu share your arr compose

light axle Feb 10, 2026, 2:22 PM

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I don't think it comes from your third party image, just saying I don't understand why people use this

tranquil lotus Feb 10, 2026, 2:22 PM

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safe lodge Can yiu share your arr compose

radarr:
    image: ghcr.io/hotio/radarr:release
    container_name: radarr
    networks:
      vlan140:
        ipv4_address: 10.4.140.213
    ports:
      - 7878:7878
    volumes:
      - ${APPDATA}/radarr:/config
      - /mnt/fast_storage:/fast_storage
      - /mnt/storage:/storage
      - /optane/scripts/theme.park/98-themepark-radarr:/etc/cont-init.d/98-themepark
    environment:
      - TP_HOTIO=true
      - TP_THEME=dark 
    extends:
      file: .docker-compose.extends.yaml
      service: common

safe lodge Feb 10, 2026, 2:22 PM

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tranquil lotus but it looks like maybe I have had these underlying issues and didn't know about...

Yup it could be why. Previously requests will go on forever withoit timing out so youll never realise when requests take way longer than it should

tranquil lotus Feb 10, 2026, 2:23 PM

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still want that test log?

light axle Feb 10, 2026, 2:23 PM

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can you do docker compose pull on seerr ?

safe lodge Feb 10, 2026, 2:23 PM

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As in api calls to arr

light axle Feb 10, 2026, 2:24 PM

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you run https://github.com/seerr-team/seerr/commit/e3dc1c302d18bc9618dcd2eb0f99c1c59b438df2

tranquil lotus Feb 10, 2026, 2:24 PM

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light axle can you do `docker compose pull` on seerr ?

Ok running 028c7c24344294f38f8fb029971735208de4fac6 now

light axle Feb 10, 2026, 2:24 PM

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ahah

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nightly sucks 🙂

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you don't have the last commit

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I guess it rebuild every X hours

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it's why develop is better it rebuilds on new commit

tranquil lotus Feb 10, 2026, 2:25 PM

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light axle Feb 10, 2026, 2:27 PM

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They are running the CI with qemu

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it's why they their build is slow

tranquil lotus Feb 10, 2026, 2:30 PM

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Better?

light axle Feb 10, 2026, 2:31 PM

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it's the latest version at least (if you want that)

safe lodge Feb 10, 2026, 2:37 PM

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@tranquil lotus could you add the dns block

dns:
   - 9.9.9.9
   - 8.8.8.8
   - 1.1.1.1

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Into your compsoe

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And then check if browsing around is slow

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Also press test in services and send logs

tranquil lotus Feb 10, 2026, 2:38 PM

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Will do

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First time browsing to movies and series tabs was slow to load posters but now subsequent scrolling down to load more posters is snappy. Tests are passing. But will clear log, test again and post log here shortly.

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Hmmm, deleting the seerr.log and rebooting doesn't generate a new log file?

safe lodge Feb 10, 2026, 2:47 PM

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tranquil lotus Hmmm, deleting the seerr.log and rebooting doesn't generate a new log file?

a) It should not be deleted when seerr is running
b) now to fix that you might need to stop and delete entire logs folder too (or back it up)

safe lodge Feb 10, 2026, 2:48 PM

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tranquil lotus First time browsing to movies and series tabs was slow to load posters but now s...

Still there is dns issues then. Subsequent uses cached

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Try enabling settings > networks > force ipv4 option

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And restart

tranquil lotus Feb 10, 2026, 2:55 PM

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When I do service tests I'm not seeing those in the logs

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FYI I don't have DNS Cache enabled in case I should

safe lodge Feb 10, 2026, 3:00 PM

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tranquil lotus FYI I don't have `DNS Cache` enabled in case I should

Thats for last resort

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Thats mostly if you wanna avoid dns spam

tranquil lotus Feb 10, 2026, 3:06 PM

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off topic, but is there a quick way to disable watch list for all users? When I select all users and do bulk edit it's greyed out

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[error][Plex.TV Metadata API]: Failed to retrieve watchlist items {"errorMessage":"Request failed with status code 401"}

safe lodge Feb 10, 2026, 4:40 PM

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tranquil lotus `[error][Plex.TV Metadata API]: Failed to retrieve watchlist items {"errorMessag...

That specific user need to log out and back in to refresh their plex token

tranquil lotus Feb 10, 2026, 4:44 PM

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got it. I kind of want to just disable watch list for all users

tranquil lotus Feb 11, 2026, 8:49 PM

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Interface is still super slow and requests showing as failed with timeout of 5000ms exceeded even though they are in fact being added to radarr.

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what tag version did you add the timeout? Im curious if I downgrade back to before that change if things "work" again

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just so I can isolate that it is indeed the change the brought this issue to light

clear nest Feb 12, 2026, 3:01 PM

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It’s not the version as there’s been no other reports, and for myself it’s still been fine. I suspect a network issue going on.

tranquil lotus Feb 13, 2026, 4:03 AM

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possible. Just strange that none of my other 50+ containers seem to be having an issue. I think I'll just let this go for now though because I have like 50 new server parts in my office ready to rebuild my whole server stack at home which will include many underlying changes so we'll see where the dust settles when that's all done 😄

safe lodge Feb 13, 2026, 4:36 AM

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tranquil lotus possible. Just strange that none of my other 50+ containers seem to be having a...

Its possible that the networking issue is going unnoticed. The timeout is what made it show

tranquil lotus Feb 13, 2026, 1:45 PM

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safe lodge Its possible that the networking issue is going unnoticed. The timeout is what m...

Could be. We can close this for now since like I said I'm making massive changes to my server and network infrastructure in the coming weeks so I'll revist this when all the dust settles. I appreciate your time in helping to troubleshoot.

safe lodge Feb 13, 2026, 1:49 PM

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tranquil lotus Could be. We can close this for now since like I said I'm making massive change...

Yes ofc. Just ping me, and I'll try and help out 😄

warm summit Feb 14, 2026, 7:49 PM

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Sorry, to ping an old post but I am experiancing something very silimer, Radarr and Sonarr keep timing out but the log show no info other than "request timed out"

safe lodge Feb 14, 2026, 7:50 PM

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warm summit Sorry, to ping an old post but I am experiancing something very silimer, Radarr ...

Please send the full logs

warm summit Feb 14, 2026, 7:52 PM

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nope using seerr/seerr

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2026-02-14T19:51:39.528Z [error][Radarr]: [Radarr] Failed to retrieve root folders: timeout of 5000ms exceeded
2026-02-14T19:51:40.580Z [error][Radarr]: [Radarr] Failed to retrieve root folders: timeout of 5000ms exceeded

safe lodge Feb 14, 2026, 7:53 PM

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warm summit 2026-02-14T19:51:39.528Z [error][Radarr]: [Radarr] Failed to retrieve root folde...

Are you connecting to it via local ip

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Could just be thay container cant reach them

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So currently we timeout after 5seconds of trying to reach

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So please show us your compose + explain your setup

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So we can go through the troubleshooting steps together

warm summit Feb 14, 2026, 7:54 PM

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Sure, I have made a post here https://discord.com/channels/783137440809746482/1472319803145326643

safe lodge Feb 14, 2026, 7:56 PM

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warm summit Sure, I have made a post here https://discord.com/channels/783137440809746482/14...

Thanks 🙏

safe lodge Feb 15, 2026, 2:24 PM

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tranquil lotus Could be. We can close this for now since like I said I'm making massive change...

Can you try preview-servarr-timeout-increase-more

tranquil lotus Feb 15, 2026, 2:36 PM

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safe lodge Can you try `preview-servarr-timeout-increase-more`

Will do later today and report back. 👍

tranquil lotus Feb 17, 2026, 3:14 PM

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Looks like moving from image: ghcr.io/hotio/seerr:nightly to image: ghcr.io/seerr-team/seerr:preview-servarr-timeout-increase-more is a no go. Essentialy takes me to the setup wizard.

safe lodge Feb 17, 2026, 4:00 PM

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tranquil lotus Looks like moving from `image: ghcr.io/hotio/seerr:nightly` to `image: ghcr.io/s...

Thata bwvause your mount is different

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Between hotio and our image

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Please send compose

tranquil lotus Feb 17, 2026, 4:01 PM

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safe lodge Please send compose

  seerr:
    container_name: seerr
#    image: ghcr.io/seerr-team/seerr:preview-servarr-timeout-increase-more
    image: ghcr.io/hotio/seerr:latest
    networks:
      vlan140:
        ipv4_address: 10.4.140.214
    ports:
      - 5055:5055 
    volumes:
      - ${APPDATA}/seerr:/config
    environment:
      - fpm=false
      - branch=dev
      - TP_HOTIO=true
      - TP_THEME=dark 
    extends:
      file: .docker-compose.extends.yaml
      service: common

safe lodge Feb 17, 2026, 4:03 PM

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tranquil lotus ```yml seerr: container_name: seerr # image: ghcr.io/seerr-team/seerr:p...

Yeah your internal path should now be /app/config

tranquil lotus Feb 17, 2026, 4:04 PM

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ok i'll change it for this test.

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First test request since the updated image run went through successfully. Interface is still a bit laggy but at least the requeset didn't fail

safe lodge Feb 17, 2026, 4:20 PM

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tranquil lotus First test request since the updated image run went through successfully. Inter...

Add in

dns:
   - 9.9.9.9
   - 8.8.8.8
   - 1.1.1.1

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Should make it a bit betrer

tranquil lotus Feb 17, 2026, 4:22 PM

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I took that out because last time we tested it didn't seem to make much difference but I'll add it back in and try again

safe lodge Feb 17, 2026, 4:23 PM

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tranquil lotus I took that out because last time we tested it didn't seem to make much differen...

That was because it was a whole different issue right? We were trunna deal with the exceeded ms one

tranquil lotus Feb 17, 2026, 4:24 PM

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Correct, and yes adding that back in makes the interface much snappier

safe lodge Feb 17, 2026, 4:32 PM

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You can stick to that preview image for now. We plan to add the timeout as a configurable field for next version

tranquil lotus Feb 17, 2026, 4:39 PM

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safe lodge You can stick to that preview image for now. We plan to add the timeout as a con...

Will do. Thanks so much for troubleshooting this with me

#Slow Interface and Requests timing out