Users request get 'error', then get stated as 'pending', never appears for admin, no request made | Seerr | Page 1

bitter bramble Jan 3, 2026, 1:58 PM

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no limit set for users, everything connected.... As admin i can made requests without any issue but this thing happends to all other users

hollow fiber Jan 3, 2026, 2:01 PM

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Could you show some logs when making a request please ?

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Can really tell without them

bitter tree Jan 3, 2026, 2:07 PM

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Without logs cant tell anything. Also share screenshot of settings > services

bitter bramble Jan 3, 2026, 2:54 PM

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@hollow fiber @bitter tree

Capture_decran_2026-01-03_a_15.52.03.png

📎 logs.zip

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sorry i can't tell where exactly i'm supposed to look so here's the folder

hollow fiber Jan 3, 2026, 3:54 PM

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I can see errors related to tags. Solution would be to disable Tag Requests for both Radarr and Sonarr services. This issue has been fixed in Seerr develop though but we do not recommend to migrate yet.

bitter bramble Jan 3, 2026, 4:06 PM

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hollow fiber I can see errors related to tags. Solution would be to disable Tag Requests for ...

thank's i'll try this 🙂

#Users request get 'error', then get stated as 'pending', never appears for admin, no request made