#connected via VPN; something went wrong when trying to sign in

9 messages · Page 1 of 1 (latest)

keen cave
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hello all, I am connected to my jellyseer instance via a VPN, which ends in IP 70, the jellyfin server is on IP 75, even though I filled it in correctly, the jellyseer tries to connect to 70: 2026-01-01T20:47:53.776Z [debug][Jellyfin API]: Failed to authenticate with headers {"error":"Not Found","ip":"192.168.178.70"}

frosty folio
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The ip shown in the logs is not jellyfin's but the origin's one (your vpn gateway)
Also, unless you configured an URL Base for Jellyfin (not very common), remove it and it should work

keen cave
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ah, yes, I now got past that error, but says incorrect credentials

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2026-01-01T21:23:10.400Z [warn][Auth]: Failed login attempt from user with incorrect Jellyfin credentials {"account":{"ip":"::ffff:REDACTED.70","email":"jelly","password":"__REDACTED__"}}

frosty folio
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That, I won't be able to help you with

keen cave
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nice, made a typo in the uname, it works now, thanks!

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strange that it puts it in email though

viral ruin
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As in we have a typo as well in logging