#[Jellyseerr] Sonarr connecting just fine, Radarr not

22 messages · Page 1 of 1 (latest)

forest vapor
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Hey. Today I found myself with Jellyseer unable to connect to Radarr, in the "Services" tab when I press the "Test" button. It worked when I set it up, and Sonarr is working just fine. All Jellyseerr, Radarr and Sonarr are in the same subnetwork, and I don't have any proxy or anything setup. Is this a known issue? And, is there any fix for this?

Thank you very much

wise linden
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This is a configuration issue. Not a bug. Radarr works fine. Without logs cant tell though

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Please send logs

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And compose.

forest vapor
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Hello! Thanks for your response. After a while I decided to restart my NAS, and now it's Sonarr the one not working, and Radarr is just fine. Here is my Sonarr, Radarr, etc. compose:

#
version: "3.8"
services:

  sonarr:
    image: lscr.io/linuxserver/sonarr:latest
    container_name: sonarr
    environment:
      - PUID=1000
      - PGID=10
      - TZ=Europe/Madrid
    volumes:
      - /volume1/docker/arr-stack/sonarr/config:/config
      - /volume1/Media:/Media
    ports:
      - "8989:8989"
    restart: unless-stopped
    networks:
      - media-net

  radarr:
    image: lscr.io/linuxserver/radarr:latest
    container_name: radarr
    environment:
      - PUID=1000
      - PGID=10
      - TZ=Europe/Madrid
    volumes:
      - /volume1/docker/arr-stack/radarr/config:/config
      - /volume1/Media:/Media
    ports:
      - "7878:7878"
    restart: unless-stopped
    networks:
      - media-net

  prowlarr:
    image: lscr.io/linuxserver/prowlarr:latest
    container_name: prowlarr
    environment:
      - PUID=1000
      - PGID=10
      - TZ=Europe/Madrid
    volumes:
      - /volume1/docker/arr-stack/prowlarr/config:/config
    ports:
      - "9696:9696"
    restart: unless-stopped
    networks:
      - media-net

  flaresolverr:
    image: ghcr.io/flaresolverr/flaresolverr:latest
    container_name: flaresolverr
    environment:
      - TZ=Europe/Madrid
    ports:
      - "8191:8191"          # Default API port for Prowlarr/Sonarr/Radarr
    restart: unless-stopped
    security_opt:
      - no-new-privileges:true
    networks:
      - media-net

networks:
  media-net:
    external: true

Jellyseerr:

version: "3.8"
services:
  jellyseerr:
    image: ghcr.io/fallenbagel/jellyseerr:latest
    container_name: jellyseerr
    environment:
      - PUID=1000
      - PGID=10
      - TZ=Europe/Madrid
      - LOG_LEVEL=debug
    volumes:
      - /volume1/docker/jellyseerr/config:/config
    ports:
      - "5055:5055"
    restart: unless-stopped
    networks: 
      - media-net
  
networks:
  media-net:
    external: true

#

Logs:

> jellyseerr@2.7.3 start /app

> NODE_ENV=production node dist/index.js

2025-12-23T17:47:43.228Z [info]: Commit Tag: $GIT_SHA 

2025-12-23T17:47:46.528Z [info]: Starting Jellyseerr version 2.7.3 

2025-12-23T17:47:50.345Z [debug][Settings Migrator]: Checking migration '0001_migrate_hostname.js'... 

2025-12-23T17:47:50.348Z [debug][Settings Migrator]: Checking migration '0002_migrate_apitokens.js'... 

2025-12-23T17:47:50.351Z [debug][Settings Migrator]: Checking migration '0003_emby_media_server_type.js'... 

2025-12-23T17:47:50.353Z [debug][Settings Migrator]: Checking migration '0004_migrate_region_setting.js'... 

2025-12-23T17:47:50.354Z [debug][Settings Migrator]: Checking migration '0005_migrate_network_settings.js'... 

2025-12-23T17:47:50.356Z [debug][Settings Migrator]: Checking migration '0006_remove_lunasea.js'... 

2025-12-23T17:47:50.385Z [info][Notifications]: Registered notification agents 

2025-12-23T17:47:50.485Z [info][Jobs]: Scheduled jobs loaded 

2025-12-23T17:47:50.714Z [info][Server]: Server ready on port 5055 

2025-12-23T17:48:00.006Z [debug][Jobs]: Starting scheduled job: Download Sync 

2025-12-23T17:48:29.361Z [debug][Image Cache]: Something went wrong caching image. {"errorMessage":"connect ECONNREFUSED PUBLICIP:8096"}

2025-12-23T17:48:31.267Z [error][Sonarr]: [Sonarr] Failed to retrieve system status: connect EHOSTUNREACH PUBLICIP:8989 

2025-12-23T17:49:00.008Z [debug][Jobs]: Starting scheduled job: Download Sync 

2025-12-23T17:49:53.083Z [error][Sonarr]: [Sonarr] Failed to retrieve system status: connect EHOSTUNREACH PUBLICIP:8989 

#

Again, thank you very much for your help

wise linden
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If you put them in same docker subnet

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Why are you using public ip to connect?

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Use the container name

#

That should work

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You can confirm too by docker exec -it jellyseerr ping radarr

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If it works then its in same subnet properly

forest vapor
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I tried with the container name as well, but didn't work either

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I'm not too sure why

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Also the fact that one works and the other doesn't, and switch when I restart my NAS is really weird

wise linden
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Can you show me the output of docker exec -it jellyseerr ping google.com

forest vapor
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Sorry for the delay, here it is

forest vapor
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Okay I think its more or less sorted out. As you pointed out, it was a network/firewall issue.

bridge-nf-call-iptables = 1

Was set to one, instead of 0