Cannot enable web push notifications | Seerr | Page 1

rapid sierra Nov 22, 2025, 6:53 PM

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Trying to get web push notifications to work.

The test button is working but there is no notification appearing.

When going into my admin user settings to enable the push notifications i get the error displayed in the attached image.

My setup is NpmPlus > vm > seer in a docker container
Notifications are enabled on the browser and are working for jellyfin using the same reverse proxy (though it is in its own lxc).

Https is enabled properly with lets encrypt on my subdomain, i checked the database manually with sqlite3 but i couldnt find the issue.

Note: i am using the version using the pr for lidarr support https://github.com/seerr-team/seerr/pull/2132

GitHub

feat: music support by HiItsStolas · Pull Request #2132 · seerr-t...

Description
This is 99% https://github.com/0-Pierre 's branch (#1238), all credit to them!
Haven't had any action on the other PR for a while, so this is a re-based + updated PR bas...

vital river Nov 22, 2025, 6:56 PM

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This usually happens because browser notification permission is not allowed

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Please double check to see if it is. Can you show us screenshot if it is

rapid sierra Nov 22, 2025, 7:17 PM

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i even disabled brave shield for testing.
you can see that brave notifications are working, both are the only websites with allowed notifications in settings

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more visible this way

rapid sierra Nov 22, 2025, 7:38 PM

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Do you have an example of working user_push_subscription in a test db?
I would like to try to add it manually directly in the database see if it solves the issue.
Because on edge i didnt have the enabling error (though the test button still did nothing) and my db doesnt have user_push_subscription populated still.

rapid sierra Nov 22, 2025, 8:35 PM

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btw dont know if it is related but docker displays a warning on this specific page:

See more info here: https://nextjs.org/docs/messages/large-page-data

also i made sure to allow popups on my seer in my browsers settings

ripe cedar Nov 22, 2025, 8:37 PM

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rapid sierra btw dont know if it is related but docker displays a warning on this specific pa...

These are just warning

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Could you show us the response sent by jellyseerr when trying to enable web push ?

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Using network tab in dev tools

rapid sierra Nov 22, 2025, 8:41 PM

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there is no response

ripe cedar Nov 22, 2025, 8:45 PM

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This is the GET request
You should have a POST request when enabling

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Also, might be worth it to try with this tool

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https://mozilla-services.github.io/WebPushDataTestPage/

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Just so we know if it comes from seerr or not

rapid sierra Nov 22, 2025, 8:46 PM

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ripe cedar This is the GET request You should have a POST request when enabling

there is no post request

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okay will check it out

ripe cedar Nov 22, 2025, 8:47 PM

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By any chance, do you have a pi-hole or something like that ?

rapid sierra Nov 22, 2025, 8:48 PM

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ripe cedar https://mozilla-services.github.io/WebPushDataTestPage/

When clicking the get subscription info at the beginning i got a popup and an error message Registration failed - push service error
Is it because i am supposed to set the parameters first?

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yeah i use a pihole

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with unbound

ripe cedar Nov 22, 2025, 8:50 PM

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You don't have to do anything but clicking the "Get subscription info" > "Encrypt the data" > "Send the Data"

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Your pi-hole could be blocking requests to the push services

vital river Nov 22, 2025, 8:51 PM

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ripe cedar Your pi-hole could be blocking requests to the push services

Oh yeah 4 other users had a similar issue previously

ripe cedar Nov 22, 2025, 8:52 PM

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Yep, check for push.services.mozilla.com

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Should be it

rapid sierra Nov 22, 2025, 8:53 PM

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yeah gemini gave me the same domain to whitelist, updating my two pihole and check if things unlock

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i dont get it, still the same issue, and your test website fails to register aswell 🙁
though i dont see any query blocked in pihole

vital river Nov 22, 2025, 9:02 PM

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Could you try a different browser

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Like firefox

rapid sierra Nov 22, 2025, 9:20 PM

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it works on firefox first try (i did flush my dns though)

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i dont get why it doesnt work on brave T_T
even though i have push with jellyfin working, so weird

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okay so if i have brave AND firefox opened, the test button works on brave 😄

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otherwise the notifications seems to be stuck in limbo (and they all pop back to back once i open firefox again)

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guess it makes sense since the firefox browser is registerd to handle that hum

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ffs I FOUND IT

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so by default or something the option to use google services for push is disable in brave
have to activate it in brave://settings/privacy

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that's why i had no logs in my piholes

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thank you guys o/

ripe cedar Nov 22, 2025, 9:36 PM

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rapid sierra thank you guys o/

Glad you found the issue ! (guess we should write a troubleshooting section for this)

rapid sierra Nov 22, 2025, 9:37 PM

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yeah between pihole and brave i was stuck between a rock and a hard place 💀

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i can finally move on to my pbs install 😄

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btw let me know if i can help for the troubleshooting section update

vital river Nov 22, 2025, 9:57 PM

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rapid sierra btw let me know if i can help for the troubleshooting section update

Would be a pretty nice addition to add this there

rapid sierra Nov 22, 2025, 10:02 PM

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if you could just be so kind to give me the path in the git project i can do that right now.
do you have a specific convention template for documentation or as long as the information is there and properly written it's good to go?

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nvm found it

ripe cedar Nov 22, 2025, 10:08 PM

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https://github.com/seerr-team/seerr/blob/develop/docs/troubleshooting.mdx

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There isn't any convention template

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Just try to follow what's already done

#Cannot enable web push notifications