#Duplicate "automatically approved" notifications.

14 messages · Page 1 of 1 (latest)

obtuse star
#

The software is sending duplicate notifications about "auto approving" stuff that already went through in the past. Happens every 18-30 mins.

Version
1.33.2

Steps to Reproduce

  1. Request a show or movie
  2. Wait for it to be ready
  3. Get first notification
  4. Continue getting notifications with each plex watchlist sync

Platform
desktop

Device
Dell power edge r320

Operating System
Windows 10

Browser
Any

quasi coral
#

@obtuse star When the media is available, are you deleting the requests in overseerr? You should not delete them else they will be requested again when the watchlist sync runs

quasi coral
# obtuse star I'm not.

The 18-30 mins you mention is consistent with overseerr checking Plex watchlists, as this is usually between every 15 and 30 mins.

What are your logs saying?

Looking at mine I am getting a ‘creating media request from users Plex watchlist’ every 15 mins or so, even if that title exists - though I don’t use notifications.

So could be tied to that.

1.33.2 is the latest and it’s well over a year old now so this can’t be a new issue, I’d have thought

obtuse star
#

I will send the logs when I get home in a little bit.

obtuse star
obtuse star
#

@quasi coral
Is there a chance if overserr can't contact sonarr, radarr, and Plex that it could cause it to keep auto requesting the shows?

quasi coral
obtuse star
quasi coral
obtuse star
quasi coral
obtuse star
#

anyways thanks for all of your help