Unable to Import Plex User after deleting them.

[faint nest]

I accidentally deleted a user from the Overseerr User List. When I click Import Plex Users on that page it tells me "There are no Plex users to import."

Overseer and Plex appear to be functioning normally and talking with each other for new requests.

I downloaded the Overseerr database from my remote server and used SQLiteStudio to view the user table and there aren't any remnants of the user that was accidentally deleted. I thought maybe something in that table was preventing the user from being added again.

Not sure if it is a communication issue between Overseer and Plex or if there is an issue with not being able to import users after they have been deleted.

[elfin orchid]

Could be worth rebooting your docker container or instance of overseerr and then trying to reimport Plex users

But based on my memory the db there’s only that table to look at

[faint nest]

I will try restarting Overseerr. Since the user table looked okay, my gut instinct is making me think it isn't talking to Plex properly for the user import.

[elfin orchid]

Hopefully it did the trick. Only reason for me suggesting is on the odd time I’ve made changes to the config files, I’ve needed to restart the container for them to take effect

[faint nest]

I was able to fix my issue and wanted to update this if others experience a similar issue. This odd behavior was a result of multiple instances of Overseerr running on my remote server. I don't have access to docker on it so I had to correct the issue via SSH client.

To see how many instances are running:
ps aux | grep Overseerr

I killed all the processes using their PID:
kill -9 then all the PIDs

Started it back up with the screen command:
screen -dmS Overseerr PORT=youroberseerportnumber /usr/bin/yarn --cwd ~/overseerr/ start

Then checked it was running using:
screen -ls