#Error checking user access: Request failed with status code 410

14 messages · Page 1 of 1 (latest)

sterile galleon
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When going to the "Users" page in Overseerr and clicking on "Import Plex Users" I am getting the following message per the screenshot below saying "There are no Plex users to import."

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I can login as the plex owner via plex oauth but none of my friends can login via plex oauth and I'm not using any local accounts.

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Everything seemed to have been working up until I changed my plex password (owner account)

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Is there anything I can do to get this working again?

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I tried clicking on the refresh button under server and trying the external remote option from the dropdown but that didn't resolve my issue.

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Looking at the logs it looks like Overseerr does have access to Plex

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But nobody except my admin account can login

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What's strange is that it says the user doesn't have access to my media server but they do

opaque bolt
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I am getting the same error when attempting to import plex users. I tried changing plex servers from local IPs to my WAN IP with the same results.