#Overseerr Watchlist sync for owner doesn't work for owner user

8 messages · Page 1 of 1 (latest)

burnt socket
#

Ciao Overseerr community!

I've found a strange issue recently. When me as an Owner user of Overseerr add media to my Watchlist in Plex and hit the Watchlist sync button back in Overseer I got following exception:
2024-01-17T08:51:40.039Z [error][Plex.TV Metadata API]: Failed to retrieve watchlist items{"errorMessage":"Cannot read properties of undefined (reading 'find')"}
even for this I'm not able to see my watchlist in Overseer anymore.

never the less other Plex users added to Overseer are synced normally as expected. Strange thing is that this was working at initial set-up.

My set-up is:
- Plex: 1.32.8.7639 (MacOS)
**- Overseerr: **1.33.2 (Docker hosting)

Thank a lot for your valuable insights.

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burnt socket
#

Did a research and find a solution (not really convinient but helped). I removed whole watchlist from Plex for all users, restart Overseerr and magic happend. It works again! Worth for investigation why this is happening. Good luck everyone with the same issue.

edgy vigil
jolly anchor
#

Anyone had any luck with this? Im getting the same issue to. Tried everything from reinstalling overseerr, radarr and sonarr. Downgrading plex, new plex accounts, clean watchlists and various other settings tweaks but no luck.
I found as long as I have the 2 settings in Overseer user settings "Auto request movies / series" I get the error posted here.
According to the logs for me, this begun January 9th, while its been previously working up until then without any issues.

edgy vigil
jolly anchor
#

Ahhh that looks to have fixed it! 🙏 Amazing, thank you for the tip! What a weird issue

fresh tapir
#

I removed Role Play and it starting working better but I still see {
"errorMessage": "Request failed with status code 401"
}

edgy vigil