#having issues with plex watchlist sync

5 messages · Page 1 of 1 (latest)

vernal garden
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As the owner of the plex server, I have no issues with overseer syncing my plex watchlist... but all my users are saying they don't have their watchlist synced to overseer... I see 1 user has some stuff synced but they said the most recent item was months ago. Any help on this? How do I access overseerr logs on this?

zealous pine
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They need to log in to Overseerr using Plex auth for Overseerr to obtain a valid Plex token

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Also, make sure they have the appropriate permissions, then check if they have enabled the feature in their user settings.

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You can view logs in the admin settings area

vernal garden
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hmm it says "
{
"errorMessage": "Request failed with status code 401"
}"