Failed to connect to Sonarr | Seerr | Page 1

hard solstice Jan 7, 2023, 12:03 PM

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Running v1.31.0 in Docker on a Synology 918+ and my series requests are failing. Sonarr is also running in Docker on the same NAS. Docker images are all latest from LinuxServer.io.

When testing the Sonarr connection, it shows the error "Failed to connect to Sonarr". I've found the following errors in the logs:

2023-01-07T11:57:00.026Z [error][Download Tracker]: Unable to get queue from Sonarr server: 4K TV Shows
2023-01-07T11:57:00.024Z [error][Download Tracker]: Unable to get queue from Sonarr server: TV Shows
2023-01-07T11:56:02.373Z [error][Sonarr]: [Sonarr] Failed to retrieve profiles: connect ECONNREFUSED ::1:8989

I recognise the connection is refused but my configuration hasn't changed and Radarr continues to operate normally (identical setup, also in docker).

hard solstice Jan 11, 2023, 5:20 PM

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Can anyone please offer some advice? Still having this issue

hard solstice Jan 11, 2023, 8:43 PM

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I've managed to fix the issue, but it wasn't ideal.

Requests were only failing for one particular user. Turns out they changed their Plex password and since then all requests have failed. I had to delete the user and reimporting from Plex, now all requests are processed without error.

I'd be shocked if this is known or expected behaviour when a Plex user changes their password, and for it not to be identified in the error messages or log lead me to believe there was a bug somewhere.

It's unfortunate I've now lost all the users request history but hopefully this helps someone who may have the same problem.

#Failed to connect to Sonarr