#Error While sending to Radarr or Sonarr

9 messages · Page 1 of 1 (latest)

floral wren
#

Just installed and not familiar with Overseerr yet, so possible I have done something wrong. However, everything seems to have been setup correctly with the test buttons. When I make a request, I receive the error. The logs just say "Error while sending movie/series to Sonarr/Radarr". What can I check to see why the error is occurring?

Overseerr/Sonarr/Radarr running on Synology with Docker.

floral wren
#

Log:

#

2023-01-02T23:35:00.030Z [info][Jobs]: Starting scheduled job: Plex Recently Added Scan
2023-01-02T23:35:00.032Z [info][Plex Scan]: Scan starting {"sessionId":"11b43ddf-310b-4196-9bf7-92412d6eec32"}
2023-01-02T23:35:00.085Z [info][Plex Scan]: Beginning to process recently added for library: Movies {"lastScan":1672702200153}
2023-01-02T23:35:00.116Z [info][Plex Scan]: Beginning to process recently added for library: TV Shows {"lastScan":1672702200168}
2023-01-02T23:35:00.183Z [info][Plex Scan]: Recently Added Scan Complete
2023-01-02T23:35:11.721Z [info][Notifications]: Sending notification(s) for MEDIA_AUTO_APPROVED {"subject":"Mission: Impossible (1996)"}
2023-01-02T23:35:11.742Z [info][Media Request]: Sent request to Radarr {"requestId":7,"mediaId":717}
2023-01-02T23:35:13.284Z [error][Radarr]: Failed to add movie to Radarr {"options":{"profileId":6,"qualityProfileId":6,"rootFolderPath":"/movies","minimumAvailability":"released","title":"Mission: Impossible","tmdbId":954,"year":1996,"monitored":true,"tags":[],"searchNow":true}}
2023-01-02T23:35:13.286Z [error][Radarr]: Failed to add movie to Radarr. This might happen if the movie already exists, in which case you can safely ignore this error. {"errorMessage":"Failed to add movie to Radarr","options":{"profileId":6,"qualityProfileId":6,"rootFolderPath":"/movies","minimumAvailability":"released","title":"Mission: Impossible","tmdbId":954,"year":1996,"monitored":true,"tags":[],"searchNow":true}}
2023-01-02T23:35:13.288Z [warn][Media Request]: Something went wrong sending movie request to Radarr, marking status as FAILED {"requestId":7,"mediaId":717,"radarrMovieOptions":{"profileId":6,"qualityProfileId":6,"rootFolderPath":"/movies","minimumAvailability":"released","title":"Mission: Impossible","tmdbId":954,"year":1996,"monitored":true,"tags":[],"searchNow":true}}
2023-01-02T23:35:13.306Z [info][Notifications]: Sending notification(s) for MEDIA_FAILED {"subject":"Mission: Impossible (1996)"}

#

I tried restarting overseerr and my synology...didn't help

#

Docker image is linuxserver/overseerr.....not sure it matters.

floral wren
#

also tried checking the radarr logs and I dont see any incoming connection attempts so now I'm not sure the setup is correct.

floral wren
#

also tried reinstalling with the sctx/overseerr image.....didn't make a difference except that it did give an error during setup that the volume was not mounted correctly. I had just labelled it /config originally. Changed to /app/config and that worked.

#

I noticed while setting up Prowlarr earlier today that it could not connect to Sonarr/radarr with just the URL:PORT . I had to put URL:PORT/Sonarr and URL:PORT/Radarr for it to work. Tried this in Overseerr but the port field in setup is restricting it to numbers only. Not sure if this is related....

#

Any guidance would be greatly appreciated.