#Overseerr can't find sonarr and radarr

5 messages · Page 1 of 1 (latest)

upper ibex
#

[Radarr] Failed to retrieve profiles: connect ETIMEDOUT IP:7878
My overseerrr install is through Truenas Scale apps (Truecharts) - Default settings - can access it just fine link it up to my plex no issues. Version 1.31
My sonarr(3.0.9.1549) and radarr(4.2.4.6635) installs are on a Windows 11 VM through truenas scale with its own IP address default port settings with URL base /radarr /sonarr.
What i have tried:
Disabling windows firewall on the sonarr/radarr VM - should allow seamless communication especially since the truenas server and sonarr/radarr vm are on same VLAN (Doesn't even have to go through gateway)
Removed ingress name from Overseerr so it is only accessible via IP address:port (default overseerr settings)
I have pinged the sonarr/radarr VM IP through truenas scale shell so I know it can communicate, I can also access sonarr and radarr via web with IP:port.
I have regenerated API for both sonarr and radarr no success
I have removed password from both sonarr and radarr
I have reinstalled overseerr various times, including with default settings as well as settings I'd like
I have disabled IPV6 on sonarr/radarr server just incase

Maybe it could be a networking problem? But I can access overseerr at 192.168.50.50:5055 and I can access sonarr and radarr at 192.168.50.70:7878/8989 so verifying they are on same subnet also a /24 or 255.255.255.0 mask.
Help?

#

Just to note my configuration for the sonarr and radarr services are trying to communicate with IP address opposed to hostname.

upbeat lava
#

have you tried checking or unchecking "use SSL" in overseerr for your radarr/sonarr connection? If you dont have SSL enabled in Radarr and Sonarr themselves, it wont connect if you have SSL checked in Overseerr. (and vice versa)

upper ibex
#

It was unchecked as I do not have an https cert on that virtual machine.

upbeat lava
#

hmm not sure what your problem would be then, this is what my overseerr settings look like for my sonarr if it helps: