#Unable to see RT scores

3 messages · Page 1 of 1 (latest)

weary mural
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What version of Overseerr are you running? (You can find this in Settings → About → Version.)
1.31.0

How did you install Overseerr? Are you using the official Docker or snap images, or images published by a third-party?
Docker-Compose: sctx/overseerr:latest

How are you accessing Overseerr?
Web browser

Are you accessing Overseerr through your reverse proxy or via a local IP address?
Local IP

What browser are you using? What browser extensions are enabled?
Chrome

What were you trying to do, and how did you attempt it?
Click any listing in Overseerr and view the RT score

What command did you enter?
NA

What did you click on?
Sandman (applies to all listings though)

What settings did you change?
None beyond the recommended config

Did you follow official instructions, or a third-party guide?
Official

Are there any error messages showing?
None in the frontend GUI

Share your Overseerr logs, which show exactly what happened and are often critical for identifying issues (see How can I share my logs? below).
[debug][API]: Something went wrong retrieving series ratings {"errorMessage":"[RT API] Failed to retrieve tv ratings: Request failed with status code 404","tvId":"90802"}

unborn yew
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Looks like Rotten Tomatoes updated their site and since we weren't using an official API from them, the current way of fetching scores doesn't work anymore

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With the current way their search works now, I'm not sure we can use it 🤔
gotta dig in more