mouse feels slow/delayed | Fixitfixitfixit Drops & Tech | Page 1

uneven leaf Sep 12, 2024, 3:35 AM

#

Help me fix please. Alienware brand mouse

glossy mauve Sep 12, 2024, 3:38 AM

#

Do you have a DPI button on the mouse?

uneven leaf Sep 12, 2024, 3:39 AM

#

yeah

fast pawn Sep 12, 2024, 3:39 AM

#

https://www.lifewire.com/turn-off-mouse-acceleration-in-windows-11-5193828

i might look at this and make sure accel is off

Lifewire

How to Turn Off Mouse Acceleration in Windows 11

For some, mouse acceleration can make the mouse feel more accurate, but for others, it's a nightmare. Here's how to disable mouse acceleration.

glossy mauve Sep 12, 2024, 3:40 AM

#

Definitely turn off "enhance pointer precision" and make sure to check your DPI settings for the mouse

#

double check pointer speed as well while you are checking these other settings

uneven leaf Sep 12, 2024, 3:43 AM

#

Its off and Ive chevked the pointer speed and doesnt seem to do anything

#

its still the same wether i increase or decrease the speed

glossy mauve Sep 12, 2024, 3:44 AM

#

What about your DPI?

uneven leaf Sep 12, 2024, 3:44 AM

#

whats that

glossy mauve Sep 12, 2024, 3:45 AM

#

You said you had a DPI button on the mouse

uneven leaf Sep 12, 2024, 3:45 AM

#

ohh yeah when i toggle it, all it does is change the speed of the mouse

glossy mauve Sep 12, 2024, 3:45 AM

#

it's a button that changes pointer speed essentially using the mouse's software

uneven leaf Sep 12, 2024, 3:45 AM

#

yeah

glossy mauve Sep 12, 2024, 3:45 AM

#

Is the DPI set to your preferred setting?

uneven leaf Sep 12, 2024, 3:46 AM

#

yeah

glossy mauve Sep 12, 2024, 3:47 AM

#

Hmmm. Are you using alienware software for the mouse?

uneven leaf Sep 12, 2024, 3:48 AM

#

what do you mean

glossy mauve Sep 12, 2024, 3:48 AM

#

Does alienware have a special software that you control features of the mouse

uneven leaf Sep 12, 2024, 3:48 AM

#

Yeah

glossy mauve Sep 12, 2024, 3:48 AM

#

Are you using that software

uneven leaf Sep 12, 2024, 3:49 AM

#

uhh, i dont think so

#

The only alienware software i have on my computer is its command center

glossy mauve Sep 12, 2024, 3:50 AM

#

Does it have settings to change certain mouse settings?

#

Normally those command centers have settings for all peripherals of the same brand

uneven leaf Sep 12, 2024, 3:51 AM

#

yes

glossy mauve Sep 12, 2024, 3:51 AM

#

Double check to make sure that all those settings are correct.

#

Can you screenshot the settings and upload it here?

uneven leaf Sep 12, 2024, 3:53 AM

#

alright

#

#

Sorry for the bad quality

glossy mauve Sep 12, 2024, 3:57 AM

#

Hmm. all settings seem correct. Don't see anything that would cause the mouse to be delayed.

uneven leaf Sep 12, 2024, 3:57 AM

#

Thats what im saying

glossy mauve Sep 12, 2024, 3:58 AM

#

Is windows fully updated?

uneven leaf Sep 12, 2024, 3:58 AM

#

How do i check that

glossy mauve Sep 12, 2024, 3:58 AM

#

Windows Update in Settings

#

uneven leaf Sep 12, 2024, 3:59 AM

#

Says an updates available

#

Should i update?

glossy mauve Sep 12, 2024, 3:59 AM

#

Yes

uneven leaf Sep 12, 2024, 3:59 AM

#

Ok

glossy mauve Sep 12, 2024, 3:59 AM

#

Sometimes windows updates includes driver updates for peripherals

uneven leaf Sep 12, 2024, 4:00 AM

#

Wait

#

So i have spotify open but minimized and i paused my music and now my mouse is fine

glossy mauve Sep 12, 2024, 4:01 AM

#

It just happens when you have Spotify open?

uneven leaf Sep 12, 2024, 4:02 AM

#

No, It happens with other things too

glossy mauve Sep 12, 2024, 4:02 AM

#

What other applications?

uneven leaf Sep 12, 2024, 4:02 AM

#

I only have Spotify, Discord, running at the moment

#

Yeah it gets slowed and delayed when i unpause my music

glossy mauve Sep 12, 2024, 4:04 AM

#

What other applications cause the mouse to slow down

uneven leaf Sep 12, 2024, 4:04 AM

#

I just opened minecraft and it slows down

ancient kayak Sep 12, 2024, 4:05 AM

#

memory issue?

glossy mauve Sep 12, 2024, 4:05 AM

#

Did you pause Spotify before opening up Minecraft

ancient kayak Sep 12, 2024, 4:05 AM

#

or just that alienware is ass

glossy mauve Sep 12, 2024, 4:05 AM

#

Just want to make sure its an isolated issue from Spotify

uneven leaf Sep 12, 2024, 4:06 AM

#

I guess it only slows down with the applications i use when i get on

glossy mauve Sep 12, 2024, 4:07 AM

#

Awesomenauter makes a solid point. What is your RAM usage looking like? you can check in task manager

ancient kayak Sep 12, 2024, 4:07 AM

#

WAIT

#

FIRST THING TO CHECK

#

i just rea;lized its wireless

#

do you have any other 2.4ghz devices nearby

glossy mauve Sep 12, 2024, 4:08 AM

#

How does that related to their problem being fixed by pausing Spotify or not opening up Minecraft

ancient kayak Sep 12, 2024, 4:09 AM

#

heaphones

#

wireless headphone dongle

#

or other mouse

#

or keyboard

#

all can be spotty with connetions to other devices

glossy mauve Sep 12, 2024, 4:09 AM

#

But those things are meant to be near each other

ancient kayak Sep 12, 2024, 4:09 AM

#

ive had this happen before

glossy mauve Sep 12, 2024, 4:10 AM

#

weirddd

ancient kayak Sep 12, 2024, 4:10 AM

#

if they are plugged in on same side of pc , and you sit close enough it can interferre anyways

uneven leaf Sep 12, 2024, 4:10 AM

#

glossy mauve Awesomenauter makes a solid point. What is your RAM usage looking like? you can ...

My CPU stays under 15% and Memory under 30

glossy mauve Sep 12, 2024, 4:10 AM

#

While music is playing?

uneven leaf Sep 12, 2024, 4:10 AM

#

Cus i only have discord open at the momenth

ancient kayak Sep 12, 2024, 4:10 AM

#

dell puts the cheapest wireless chips in their mice as possible, ive had several give co workers connetion issues

uneven leaf Sep 12, 2024, 4:10 AM

#

no i closed spotify

ocean ferry Sep 12, 2024, 4:10 AM

#

check your polling rate for your mouse

ancient kayak Sep 12, 2024, 4:10 AM

#

i def dont reccomend dell besides monitors

ocean ferry Sep 12, 2024, 4:11 AM

#

sometimes extremely high polling rate causes delays

ancient kayak Sep 12, 2024, 4:11 AM

#

ocean ferry check your polling rate for your mouse

went through software, id hope he see that, good point

ancient kayak Sep 12, 2024, 4:11 AM

#

ocean ferry sometimes extremely high polling rate causes delays

bad usb controller on mobo/low quality yeah

#

its probaly 1k tho

glossy mauve Sep 12, 2024, 4:11 AM

#

ocean ferry check your polling rate for your mouse

it's only reproducible with playing music on spotify and opening other applications

ocean ferry Sep 12, 2024, 4:11 AM

#

yah that can happen for some odd reason

#

happened to a workstation pc once and it drove us nuts

#

turned out there was another mouse receiver with a high polling rate even tho the mouse it’s connected to isn’t even there

#

it was the stupid receiver lmao

#

from what i could guess, it keeps doing its thing and it was overwhelming the usb controller which happened to be also the one running a speaker set

fast pawn Sep 12, 2024, 4:14 AM

#

have they been able to try a different, preferably wired mouse?

glossy mauve Sep 12, 2024, 4:14 AM

#

Can we like go one diagnostic test at a time?

#

and provide them guidance on how to perform each test

uneven leaf Sep 12, 2024, 4:15 AM

#

Ok so as of right now my mouse is doing fine, I have nothing open other then DIscord. When i open other applications such as Opera, Spoitfy, Xbox, Minecraft or any other game, my mouse starts slowing down

#

Ive checked and tweaked with simple settings and doesnt seem to fix anything other then my speed of mouse

glossy mauve Sep 12, 2024, 4:16 AM

#

@ancient kayak you wanna go through polling rate diagnostic?

uneven leaf Sep 12, 2024, 4:17 AM

#

fast pawn have they been able to try a different, preferably wired mouse?

At this point im debating if i should just get a new mouse. But im not tryna spend on a new mouse if i can fix this one

ancient kayak Sep 12, 2024, 4:17 AM

#

screensharing the app and re running the calibrations would be best

#

setting the polling rate to 500 and restarting windows is also a good step

#

it would be under performance or something of the like in that alienware app

glossy mauve Sep 12, 2024, 4:17 AM

#

i gotta go so good luck

ocean ferry Sep 12, 2024, 4:18 AM

#

polling rate test probably is the quickest one to do

#

just set it to 500 and check. if it improves, u’re on the right track

uneven leaf Sep 12, 2024, 4:18 AM

#

How to i do that

#

polling rate

fast pawn Sep 12, 2024, 4:20 AM

#

uneven leaf At this point im debating if i should just get a new mouse. But im not tryna spe...

i mean, its not only if you can fix this one, but also do you know that it is your current mouse specifically? if you have a different mouse to try that would sus the issue down to either the mouse specifically or some computer hardware/ software

if its an issue separate from the mouse buying a new mouse wouldn't even belp

ancient kayak Sep 12, 2024, 4:20 AM

#

its in the alienware app

fast pawn Sep 12, 2024, 4:22 AM

#

uneven leaf polling rate

it should be in the same page as dpi in the app. or so says dell site

ancient kayak Sep 12, 2024, 4:23 AM

#

uneven leaf polling rate

#

found it

#

they are dumb and confusing

#

calling it polling rate delay

#

1 is 1000hz 4 is 125

#

2 and 3 are 500 adn 250

fast pawn Sep 12, 2024, 4:24 AM

#

wtf.

ancient kayak Sep 12, 2024, 4:24 AM

#

so turn that on and put it at 3

uneven leaf Sep 12, 2024, 4:24 AM

#

kk

ocean ferry Sep 12, 2024, 4:25 AM

#

gl guys i gotta go cook

#

PU_PeepoChef

uneven leaf Sep 12, 2024, 4:26 AM

#

i think it worked

#

ok now it works

ancient kayak Sep 12, 2024, 4:27 AM

#

ok go back up to 1

uneven leaf Sep 12, 2024, 4:28 AM

#

okk

#

it got it

#

thanks u

ancient kayak Sep 12, 2024, 4:37 AM

#

all good?

#

ill close the post then

#mouse feels slow/delayed