I just built a new pc with a 3080, Asus z590 and a intel i9 10900k, how ever when I turned it on there is nothing, some of the mobo lights turn on but nothing else, I’ve tried everything (switching ram, switching gpu, using a screw driver instead of a power switch, checking all the connections, and re seating the cpu, even tried resetting the CMOS) and still nothing. The only thing is the mobo lights, other than that the pc doesn’t turn on.
The only thing I can thing of would be my CPU is dead but idk
Does anyone know what could be the reason
#Pc won’t turn on
215 messages · Page 1 of 1 (latest)
testing
what is the exact model of th e mobo again
it’s a ASUS Z590-E
ok
And I made sure the cpu was seated correct, matchijg the triangles lol
Nope
just to be clear this is a strix e right? even though i can literally see strix in the picture.
The box says strix e
so the issue is it doesnt turn on at all besides the rgb correct?
so there's no number/code there at all?
not even for a few seconds
Nope
Just the rgb on the mobo
kay so id start at the cords going from the psu, to the motherboard
can you send a picture of the complete build?
you didnt happen to check the cpu pins when you reseated the cpu? i've seen some lga boards not boot because of bad pins. error code wasnt showing and needed a buzzer to hear the error code beeps
As I was eleminating things i took it apart and then put just the components on the motherboard.
How would i do that?
How would I know what a bass pin is?
you would check the cpu socket
check it from many angles to see it fully because it can be hard to tell sometimes
maybe post pictures for us to check too
Will do give me a sec
Did you turn it on with the cpu cooler off?
No the cpu cooler was on, it was a cooler master aio
Sometime pins go bad, albeit rarely. Pins can get bent pretty easily and are definitely noticeable if bent
So I just checked and I can’t tell if some of the pins are bent or not, I think they are but it almost looks like a optical illusion lmao
try posting some pictures for us to check
oh and ummm... if there are a lot of bent pins, you likely will have to buy a new board. so unless that board was a an open box, im not sure you will get your money back. some people do the skeezy thing of sending it back to amazon if they bought it there and someone else gets screwed with it
Are the pins supposed to be straight up
can you take an overhead picture without flash
looks good to me
It’s hard to tell on camera but the some of the ones on the bottom look bent
hmmmmmm
socket looks fine so it may be a cpu power issue
hopefully you didnt use a 6+2pin gpu cable
did you make sure to plug it into the psu?
Yes lol
some people mess up plugging in everything
I made sure all the connections were secure
I tried re building the who thkng
Whole*
maybe there is a grounding issue
that would usually mean the pc doesnt turn anything on
if your case had the motherboard mount stand off already installed, you might have one in the wrong position or an extra causing a short
So would removing the motherboard from the case and trying to turn it on using a screwdriver, fix that
And then removing the stand-off
just make sure all 9 screws are in the correct position and there isnt more than 9 stand offs
if you can screw in 9 screws then it's fine for that part. just make sure there isnt 10 or more stand offs
Ok!
Also I was re looking at the socket, and the picture doesn’t do it justice, I think the last row might be bent becuase I looked at it closer and they looked diagonal
Is that normal? Or should they be straight up
They look normal
id just test bench it outside of the case, find the box the motherboard came in, and put it all together ontop of that, make sure you touch a doornob or something first
So now I have another issue lol, I took off all the screws to take the motherboard out like normal, but the center screw keeps spinning without coming out
Like the standoff isn’t spinning or anything but the screw just spins for ever
did you try lifting the board out after taking all the other screws out?
Yes
did it not come out?
Nope, I even looked to see if the standoff was spinning with it, and the standoff was staying still but the screw just wasn’t coming out
what case do you have?
A cooler master one, not sure if the exact model
But it wont tighter or loosen
if the screw is spinning you should be able to just lift the board out assuming you unscrewed everything else
my guess is you used the wrong screw
how are you turning it on?
any update on if you got it outta the case or nah?
Most likeley, I had a bunch of screws
rip
brute force and pray you didn't damage the motherboard
With the power switch
And I tried with a screwdriver
have you checked the connections at the PSU and ensured the cables are in their correct spots?
Yea
I’ve litterally tried everything
at this point it wouldn’t be unreasonable to assume a hardware fault
Just a update, I got it out before school so when I get home imma try and turn it on
Yes I just did
I’ve just tried it again
It still doesn’t work
Outside of the box
I tried it with a 1660 super too
sounds like the board shorted and is doa
I'd try a different psu if you have one handy, if not it sounds like the board.
I used the psu in a different build where it worked perfectly
Took it out just for this build
also you still need a cooler on it.. of any description..
I mean if did f all. so the cooler won't do anything but if it starts to work, you are gonna really quickly want it on there.
you have a 10900k right? remove the gpu, put 1 stick of ram I'm slot 4 and try again.
Slot 4?
Yes i do
I am just trying to get it too put idc waht singular stick you use.
Have you reseated the cpu? EDIT: Oh yeah you did
Idk if this is relavent or not
But when I try to start the pc I hear a click in the psu
sounds like the psu internal breaker is tripping because of a short.
are you sure you used a cpu cable on the cpu plug and not a pci/gpu?
Or the PSU is bad, which is unlikely. Did you change all the cables with the new PSU?
I used the same cables that I’ve used out of the box
is it in the cpu slot on the psu?
The box that the current PSU came in?
The psu has a cpu/pcie slot
what..?
Look at the label
The cpu and pcie slots are the same
U plug them into the same place
take all the plugs out and take a picture of all of the labels.
and send it right side up please lol.
Is that a seasonic PSU? That doesn’t look like seasonic cables
@muted pantherare you plugging your power cable into a wall socket or a power strip? did you turn on the power strip and does the wall socket have a breaker switch that needs to be reset?
that video above doesnt even look like the board has any power, which tells me that yes either you have a short somewhere or your are not even power the power supply
or the psu is dead
even a dead motherboard should show something
it shouldnt matter but you could also plug in the second cpu power if you have one so it's 8 and 4
And you should never attempt to turn on a motherboard with a cpu without a cooler on the cpu
It was for some reason it got inverted
But here
Lol
It is a gigabyte
It’s plugged straight to the wall, on a outlet I know works
Good to know lol
have you plugged anything else into that power outlet you're using to make sure it's still working? if it's gfci outlet it will have a breaker switch built in and you may need to reset it if something you did made it trip.
if that was true they wouldn't even have rgb my guy. it would have 0 power.
there was rgb before, but i thought they moved the system around when opening it to test the board outside the case
but i didnt see any lights at all in the new video just looked at it again i thoguht i was looking at holographic shit but it was rgb
either the motherboard is defective or the psu is defective, but since there is at least rgb on the motherboard it must mean some power is going through the psu and motherboard...
im going to say the motherboard is probably defective because the psu wouldnt or shouldnt be running at all if it blew a fuse
@muted pantherwas it a new in box motherboard? i dont remember if you said already.
Yes
But
I bought it january of 2021, but it’s just been sitting sealed in the box since
should still be under warranty
and for the love of god, dont buy parts unless you're actually going to use them or can confirm they work so you can return them within the refund period
That’s what I usually do but it was early 2021 when graphics cards were scarce and it came in a bundle with a 3080
if we can't figure out the issue, you should be able to rma the board. it has a 3 year warranty and should still have at least like 8 months left by now. personally, i don't think i would throw any more money at a 10900k platform other than for rma. i would sell the 10900k and then buy a new cpu and motherboard and reuse the ddr4 ram.
right now the only things i can think are the issue are the motherboard is defective or the psu. the psu "should" be fine since it's feeding power and you can see the rgb on the board lighting up. i would test the psu in another system that isnt critical if lost if you can. i honestly wouldn't be surprised if newegg resold that board from another bundle that was returned and remarked it in their system as new. that is assuming it was a newegg shuffle bundle since i don't remember many other retailers doing gpu and motherboard bundles.
It was a Newegg shuffle lol
So would u suggest going through with the warranty and see if I can get it replaced
if nothing else works and you dont have other parts to test with, it may be the only option
well its either that or buy a new board but at that point just build a new pc..
You also attempted to turn on the pc without a cpu cooler multiple times it seems that could easily overheat and damage the cpu
So verifying the cpu still works is a good idea too
can probably get a cheap cpu on ebay since nobody wants intel below 12k series
pentium gold 6400 is like $35
i3 10100 is around $60
the i3 would still allow for a decently usable system if the 10900k is dead
$100-150 for a 10600k
anything new youve done
I sent a rma to asus like it was suggested and it came back and the same problem is still happening
Asus said they tested it
So do you think it’s the cpu
have you tested the power supply
No I haven’t, should I?
You could have killed the cpu attempting to turn it on without a cooler
Yeah
Possible, but the same issue was happening the first time I turned it on, and I had a cpu cooler on
I’m gonna test the psu on a computer ik works real quick
i would not do that
if faulty psu then it can end up killing your system
@muted panther
Ok so I think I found the problem
Ph shoot too late lol, but the system still boots with the og psu
thats good
But I plugged the psu into a computer Ik works and the same issue happened where only the mother board lights turned on and nothing else it wouldn’t boot
you think its the psu
I think so
can you test the other PSU (in the other system) on your new system
@muted panther any news?
good too know that dead psu still sends power for x reason..
could be a bad 12V rail
whats thje wattage output of PSU?
850w 1000w etc?
Not sure you still have issue but sounds like you PSU is too small ref wattage output. In other words, not enough wattage from PSU to motherboard plus everything else. Also, majority ASUS mother boards have 2 (i think I remember them being two 9 pin connectors for power inputs. If so, make sure you install PSU to motherboard using both slots. Many people attempt to use just one. Often, it works but burried somewhere in Asus manual tells you mother board could overheat using just one. Your description almost exact to condition my Nephew had when he moved up from 2070 to 3080 GPU. He had 800w GPU, moved upto 1000w and booted right up. Tried to get them to do this when built system but they wanted to save a few bucks. I recommend using a 1200w though, No future issues and your not near max output ever. Ensure If your power connectors (metal contacts) are not pushing back into the collar of your connector housing when you connect to GPU or anything else. Remove power from wall then take something and LIGHTLY push on each metal connectors on your cabling to test if they push back inwards. If they do, repair, replace or align the single metal pin causing the fault. THis is delicate proceedure, use Pencil eraser but be careful not to bend or deform anything. Faulty pin is least likely issue. Last point, if have older video card. Swap it in and see if boots. If does the the beast GPU your attempting to use is pulling too much from rated PSU. (i go back to what said earlier, need bigger boat i mean PSU)