CPU Overheating (Ryzen 5700x) | Fixitfixitfixit Drops & Tech | Page 1

ancient fractal Jun 12, 2023, 6:30 AM

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My pc that I built a little over 11 months ago just recently (in the last week) began having CPU Overheating problems. Usually happens while playing games such as Valorant or Minecraft, however it has happened while simply watching YouTube. I've tried a few things that google suggested including reapplying thermal paste (Which i tried twice), clearing the fans of dust, as well as replacing the CPU Cooler entirely. Yet, I still am experiencing this issue. It will reboot itself, cycling the boot until I assume the CPU gets cool enough for it to be safe, and then it'll turn itself back on. This has happened over 25 times throughout the past ~5 days. I have a Ryzen 5700x. The original CPU Cooler was the Corsair H100i RGB Pro XT and the cooler i replaced it with is the DeepCool LS520 SE and both of these coolers were 240mm. If anyone has any idea how I could fix this, I'd really appreciate some help. Zero overclocking attempted.

Spec list:
Ryzen 7 5700x CPJ\U
MSI B550 Gaming Edge Wifi
DeepCool LS520 SE CPU Cooler (brand new less than 24 hours of use)
1x Corsair Stock Fan
3x Corsair iCUE SP120 RGB fans
2 1tb SSD
EVGA GeForce RTX 3080 FTW3 Ultra
Corsair 4000D Airflow

prisma herald Jun 12, 2023, 6:35 AM

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how do you know that is overheating

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are you watching it through some sort of software?

ancient fractal Jun 12, 2023, 6:36 AM

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It gave me a pop up before rebooting saying that the CPU was overheating and to check to see if the CPU Cooler was attached all the way

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Also, Ive been monitoring the temps through HWMonitor on my second monitor. I took a scuffed video of the temps during a reset, give me a minute and I can send.

prisma herald Jun 12, 2023, 6:39 AM

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do you just remember how hot it got?

ancient fractal Jun 12, 2023, 6:40 AM

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its peaked at 93 degrees Celsius, but it didnt end up resetting when it did and eventually idled back between 75 and 80. When it reset for the time i was actually recording the temps the CPU itself was only at 70 degrees

prisma herald Jun 12, 2023, 6:41 AM

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is your mounting pressure fine

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and how much thermal paste do you apply

dusty rain Jun 12, 2023, 6:41 AM

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it was at 70 at idle..?

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also if the aio is the only thing that has changed recently, could mean the pump is DOA

ancient fractal Jun 12, 2023, 6:42 AM

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When I reapplied thermal paste myself, the first time I believe I didn't put enough because it was hotter than it was before that and the second time I believe I put too much but the temperatures were lower than it was after the first time. The CPU Cooler I just installed had thermal paste already applied so I didnt add any more

ancient fractal Jun 12, 2023, 6:43 AM

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dusty rain it was at 70 at idle..?

It was averaging around 75-80 while i was playing a game, sorry if that wasn't clear

dusty rain Jun 12, 2023, 6:43 AM

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70-80 is fine, but 93 isnt

prisma herald Jun 12, 2023, 6:43 AM

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is the cooler tightened down to maximum

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you have to tighten the pump block on until it stops you

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in a star pattern

ancient fractal Jun 12, 2023, 6:44 AM

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I did not do the star pattern, but I am relatively sure that I tightened it until it stopped me.

prisma herald Jun 12, 2023, 6:45 AM

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check to be sure

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when does it hit 93C/shutdown, like what are you doing

ancient fractal Jun 12, 2023, 6:46 AM

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It hit 93 right as I was loading into a Minecraft world but fell back down to regular temperatures, and it's been shutting down in the middle of playing both Minecraft, Valorant, and its shut down a couple times when I was literally only watching YouTube

dusty rain Jun 12, 2023, 6:47 AM

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id for sure check mounting pressure

prisma herald Jun 12, 2023, 6:47 AM

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make sure your pwm mode is set to pump or a flat line too

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anywhere between 80-100% is fine, you dont want your pump operating on a curve

dusty rain Jun 12, 2023, 6:50 AM

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some motherboards have a setting that lets you change any fan header to a pump header..if it has that do that. makes your life easier

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if you didnt already put it on the pump header

ancient fractal Jun 12, 2023, 6:50 AM

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Yeah I couldn’t tighten it in any further

ancient fractal Jun 12, 2023, 6:51 AM

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dusty rain if you didnt already put it on the pump header

If you’re referring to the Cooler, I did put it into the pump spot on the motherboard

dusty rain Jun 12, 2023, 6:51 AM

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id check to make sure that header isnt switched to a fan curve for some random person

ancient fractal Jun 12, 2023, 6:51 AM

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Would I check that in the bios?

dusty rain Jun 12, 2023, 6:51 AM

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reason* not person, and sure would

prisma herald Jun 12, 2023, 6:53 AM

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wanna make sure your fans are working too and pulling enough air during load

dusty rain Jun 12, 2023, 6:54 AM

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did you put the corsair fans on the aio?

ancient fractal Jun 12, 2023, 6:55 AM

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prisma herald wanna make sure your fans are working too and pulling enough air during load

When I recorded HWMonitor during the reset, it shows the 4 fans between 1380 and 1500RPM. So I’m relatively sure it’s not an issue with the fans

ancient fractal Jun 12, 2023, 6:55 AM

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dusty rain did you put the corsair fans on the aio?

No I did not, I installed the fans that the AIO came with

dusty rain Jun 12, 2023, 6:55 AM

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did you make sure to plug them in?

ancient fractal Jun 12, 2023, 6:56 AM

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Yes they’re plugged in and working

prisma herald Jun 12, 2023, 6:57 AM

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youre probably gonna need to swap in the old AIO to confirm that its either the AIO or something else

dusty rain Jun 12, 2023, 6:57 AM

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if it is the new aio id just reman it or warranty it or what have you

prisma herald Jun 12, 2023, 6:57 AM

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11mo is a really short period of time for an aio to die on you

ancient fractal Jun 12, 2023, 6:57 AM

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I replaced the AIO assuming it was the AIO causing the problem. This happened with the old AIO as well

prisma herald Jun 12, 2023, 6:58 AM

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doesnt the 5700x come with a stock cooler

ancient fractal Jun 12, 2023, 6:58 AM

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I am pretty sure it did not come with a stock cooler

prisma herald Jun 12, 2023, 6:58 AM

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ah itd only be the 5600x damn

dusty rain Jun 12, 2023, 6:58 AM

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sadly.

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and the old aio also did this?:

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thought you said pc was working fine for 11 months?

ancient fractal Jun 12, 2023, 6:59 AM

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Yes it did

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It was, this is a very recent problem

prisma herald Jun 12, 2023, 7:00 AM

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can you just do whatever you’re doing and then monitor core voltage, cpu package power, and core clocks

ancient fractal Jun 12, 2023, 7:01 AM

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prisma herald can you just do whatever you’re doing and then monitor core voltage, cpu package...

I’m pretty sure this is what you’re referring to, this includes that information when it reset on me.

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It’s sending.

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prisma herald Jun 12, 2023, 7:01 AM

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the video shows that everything is normal

ancient fractal Jun 12, 2023, 7:02 AM

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So why would it tell me that the CPU is overheating? That’s what has me so confused and made me want to ask people who definitely know more than I do for some help

prisma herald Jun 12, 2023, 7:03 AM

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have you tried updating bios?

ancient fractal Jun 12, 2023, 7:03 AM

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I have not

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I just didn’t think an issue like this would spring up out of the blue if I’ve been using the same bios version this entire time

dusty rain Jun 12, 2023, 7:04 AM

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was it windows that flagged it?

ancient fractal Jun 12, 2023, 7:04 AM

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I don’t believe so

prisma herald Jun 12, 2023, 7:04 AM

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before we go down that road can you install cinebench r23 from the Microsoft store and then just send a screenshot of what HWM tells shows you or just tell us if it overheats

ancient fractal Jun 12, 2023, 7:05 AM

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Sure I can try that

prisma herald Jun 12, 2023, 7:06 AM

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https://www.msi.com/Motherboard/MPG-B550-GAMING-EDGE-WIFI/support

MSI MPG B550 GAMING EDGE WIFI AMD AM4 DDR4 M.2 USB 3.2 Gen 2 HDMI ...

Powered by AMD Ryzen AM4 processors, the MSI MPG B550 GAMING EDGE WIFI offers perfect balance between appearance and performance with Wi-Fi, Extended Heatsink Design, Core boost, Pre-installed I/O Shielding and Mystic Light. Equipped with a PCI-e 4.0 slot

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your list of bioses

ancient fractal Jun 12, 2023, 7:10 AM

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1 minute into the test, this is the hottest I’ve ever seen it get this test is brutal. Hasn’t reset yet though

dusty rain Jun 12, 2023, 7:11 AM

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i dont think it should hit that high even with doing cinebench..

ancient fractal Jun 12, 2023, 7:12 AM

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Should I stop the test then? I don’t want to risk causing any damage to it if it isn’t the actual CPU that’s having problems

dusty rain Jun 12, 2023, 7:13 AM

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what size AIO is it? its a 360 right?

ancient fractal Jun 12, 2023, 7:13 AM

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240

dusty rain Jun 12, 2023, 7:14 AM

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that might not be enough..

ancient fractal Jun 12, 2023, 7:14 AM

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My last AIO was also 240, but if the AIO wasn’t big enough wouldn’t it have shown signs of not cooling the CPU enough shortly after building it?

dusty rain Jun 12, 2023, 7:14 AM

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-shrug- depends if you were doing demanding tasks before.

ancient fractal Jun 12, 2023, 7:14 AM

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I’ve been using it for the same games since I built it

dusty rain Jun 12, 2023, 7:15 AM

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what does the cpu idle at?

ancient fractal Jun 12, 2023, 7:16 AM

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Like when I don’t have anything open and it’s just on the desktop? It goes as low as 40 and can get as high as 65 which is odd considering nothing is running

dusty rain Jun 12, 2023, 7:16 AM

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hhhmmm...sounds like the cooler is struggling..

ancient fractal Jun 12, 2023, 7:18 AM

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I’ve considered maybe wiping my pc in case there’s something that’s causing it to have problems in the background that I don’t know about, but the windows defense test didn’t detect any malware so I’m not sure if I want to jump to doing that if it doesn’t end up doing anything

prisma herald Jun 12, 2023, 7:18 AM

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its a 5700x its fine

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update your bios, it might be something with power management

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it shouldnt be hitting 95C at 75W

ancient fractal Jun 12, 2023, 7:20 AM

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It scored 9349 on cinebench, I’ll go update the bios and run the test again to see if that’ll fix it

prisma herald Jun 12, 2023, 7:20 AM

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it didnt shutdown which is good for being pegged at 95C i guess

ancient fractal Jun 12, 2023, 7:48 AM

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It prompted me with the warning again, so I figured I’d send. Just finished updating the bios I’ll be trying cinebench in a second

dusty rain Jun 12, 2023, 7:55 AM

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dumb uestion time, did you take the plastic off the bottom of the pump block before you put it on?

ancient fractal Jun 12, 2023, 7:58 AM

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Yes there was no plastic on the bottom of the pump lol, I saw someone who did that and made sure

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Bios update did not fix the extremely high temperatures during cinebench test

dusty rain Jun 12, 2023, 2:50 PM

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pump on the aio could just be dead.

prisma herald Jun 12, 2023, 2:51 PM

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feel the tubes to see if its actually moving liquid around (one should be cold and another should be hot)

ancient fractal Jun 12, 2023, 6:53 PM

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prisma herald feel the tubes to see if its actually moving liquid around (one should be cold a...

I'm not the best judge for these kinds of things but they seem to be the same temperature, would it not being settled properly caused this?

ancient fractal Jun 12, 2023, 6:54 PM

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dusty rain pump on the aio could just be dead.

that was why i installed a new one because I thought that the old aio was dead, but it would be really weird for a completely new pump to be dead out of the box

prisma herald Jun 12, 2023, 6:55 PM

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ancient fractal I'm not the best judge for these kinds of things but they seem to be the same te...

or if you put your ear next to the pump block, do you hear it operating?

ancient fractal Jun 12, 2023, 6:56 PM

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prisma herald or if you put your ear next to the pump block, do you hear it operating?

I can't really fit my head up to it lol

prisma herald Jun 12, 2023, 6:57 PM

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i'd just return the AIO and switch to an air cooler

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the 5700x doesn't need an AIO and an air cooler has less point of failures

ancient fractal Jun 12, 2023, 7:02 PM

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Can we be sure that the underlying issue is the CPU Cooler though? Like it just doesn’t make sense for the old one to all of a sudden not work properly and then after being replaced for the problem to not have been fixed

prisma herald Jun 12, 2023, 7:03 PM

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DOA components do happen

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thats why i would go and buy an air cooler to test it

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then once you confirm that it's the AIO, either warranty your corsair one and use the air cooler while you wait for the replacement and return the deepcool one, or warranty the corsair one, sell it off, then get a replacement for the deepcool one

dusty rain Jun 12, 2023, 9:14 PM

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I'd also go air cooler. even my 5800x in like.. 70 degree ambient room doesn't tjmax on my evga 280clc..

ancient fractal Jun 13, 2023, 5:20 AM

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prisma herald the video shows that everything is normal

this is what confuses me about this whole thing if everything was normal what made it think its not? I resettled the cooler and the temps aren't extremely high like they were before but I'm still experiencing the restarts

prisma herald Jun 13, 2023, 5:21 AM

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ancient fractal this is what confuses me about this whole thing if everything was normal what ma...

its hard to confirm really

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it might be the motherboard

ancient fractal Jun 13, 2023, 5:22 AM

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is there any way for me to narrow it down instead of it being potentially the cpu mb or cooler

prisma herald Jun 13, 2023, 5:28 AM

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you cant narrow it down unless you buy a new mb

dull bear Jun 13, 2023, 7:32 PM

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Aight I’m jumping in OP

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Just to be sure nothing is overheating but you’re still restarting?

dusty rain Jun 13, 2023, 7:40 PM

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no according to the stuff it is overheating, and then restarts after giving the warning its reached tjmax

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their problem is its b2b aios that are doing it

dull bear Jun 13, 2023, 7:41 PM

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I’m reading conflicting information then. The video he shared shows temps are fine with the new aio

dusty rain Jun 13, 2023, 7:42 PM

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the instant they put a load on it, it spikes to tjmax, that video is it sitting at idle

dull bear Jun 13, 2023, 7:42 PM

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Ah gotcha

dusty rain Jun 13, 2023, 7:44 PM

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why we said get an air cooler to rule out the cooler, if it still does it with the air cooler on it, then the MB is incorrectly reading temps and thats where the problem starts, this also started randomly after a few months of use.

dull bear Jun 13, 2023, 7:57 PM

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Aight I’m up to speed now. Not sure if Op is getting the air cooler but I do want to know if he checked the pump header on the board because that could be a point of failure. I noticed someone mentioned it previously but not sure if he actually confirmed it’s operating speed.

#CPU Overheating (Ryzen 5700x)