So, I started updating my GPU, then I went to the bathroom. When I came back, my computer was off and when I tried booting it up, the screen stayed black. I tried using the Ctrl+windows key+ shift+b thing and restarting multiple times. I don't really know what to do here
#Black screen after GPU update
raw spruce
Ah yes, the failed driver update
What cpu you got?
And just to be sure, were you updating gpu drivers or was a it a gpu bios update?
left plinth
Issue 1: Doesn't know if CPU has iGPU since he doesn't know the CPU
@grizzled steeple Can you confirm that the computer is on
raw spruce
Wait he doesn’t know his cpu?
left plinth
nope
So computer is on. @grizzled steeple Can you check the monitor settins
see if the input is on HDMI or DP?
Make sure it matches your cable
grizzled steeple
It's a display port
jaunty stump
i would shut the pc down and make sure there is any display out from the gpu
grizzled steeple
I didn't move anything or change anything outside of updating a gou. And I use avast driver updater to help with updates
left plinth
Can you just make sure that the monitor is on and has the correct input setting
These are important details
Please stop side stepping
grizzled steeple
Oh hell it now turns on
left plinth
What was it?
raw spruce
Aight I’m back. To the OP just plug a display cable into the motherboard and see if you can get a display
left plinth
monitor input setting?
grizzled steeple
And back to no signal
raw spruce
Oh hell it now turns on
Well nvm then
And nvm again
So yeah test your motherboards display ports
grizzled steeple
stop using it.
What do you suggest?
flint siren
so quick note, avast driver updater does not care if your pc sleeps during its installing, thus it can VERY QUICKLY break stuff..
left plinth
Let's not talk about this right now
grizzled steeple
Alrighty then
flint siren
i mean just use gexperience if you want an idiot proof way to do it..
left plinth
he's quick to side step important questions smh
grizzled steeple
Turned on for a second, and now it's not on
flint siren
otherwise you kinda either need to figure out if the monitor is recieving anything or if avast totally borked your windows install..
flint siren
thats really hard to do as windows NORMALLY defaults to a default display driver so something at least displays...
left plinth
How many DP inputs does your monitor have
flint siren
try to switch dp on monitor and then on gpu and try to force a reset.
grizzled steeple
How many DP inputs does your monitor have?
1 dp, 2 hdmi
flint siren
by that i mean try one, then the other if the first one doesnt work, and obligatory, "clear cmos" comment.
left plinth
Alright. By any chance, can you take a picture of the motherboard inside the computer case
grizzled steeple
grizzled steeple
Like this?
flint siren
unless you for whatever reason have a g series amd cpu, you do not have onboard graphics
left plinth
I think they have a 5900X
raw spruce
If this is indeed a failed driver then you are sol unless you have a second card to swap in and remove the bad drivers
grizzled steeple
Well it's a good thing I have a spare 3080 lying around
left plinth
Just wondering, did you ever try to turn off your computer
grizzled steeple
When the monitor turned on for a moment, it was off for a few minutes
left plinth
Ragna, does avast update BIOS?
flint siren
nope.
left plinth
k good
raw spruce
Oh wait you’ve got a spare, nice
grizzled steeple
And man, I was hoping to have a good time getting drunk
left plinth
The issue seems to be driver related though, not the hardware itself
the 3080 would use similar drivers
flint siren
the issue is, if avast saw a driver update, it goes through windows to force driver updates...
raw spruce
Might still display at least, always good to try
grizzled steeple
How would I roll back the update when I switch out the drivers?
flint siren
so since "windows" was trying to install stuff, it might of just borked windows as a whole idk how windows updating a graphic driver normally goes...
raw spruce
Swap it in and see if you can get a display. Then install ddu to remove the bad drivers
flint siren
i tend to try and avoid that concept at all possible.
left plinth
Wait
flint siren
if at all possible*
flint siren
also my windows literally had an update last night, so for all i know avast might of trie dto do the windows update also
and well......
jaunty stump
there is a chance you can get the gpu to work by removing the card, start the system and let it boot to windows, then shutting it down again and reinstalling the gpu
flint siren
that would be my next suggestion
jaunty stump
the other option is to hit the restart button 3 times during boot up to force the system into repair mode
left plinth
I was about to suggest getting a secondary drive
raw spruce
Bro what is all this talk of avast, did I miss something?
jaunty stump
but! do you even have display out when you restart the system?
grizzled steeple
the other option is to hit the restart button 3 times during boot up to force th...
I'll try that first
flint siren
remove gpu, id also clear cmos but thats just me, start pc and let it fault, and try repair mode.
left plinth
or finding the USB stick you used to install Windows
flint siren
also could do that. using that repair mode to see if it even sends signal anymore.
left plinth
you can launch into windows with a secondary drive, then repair windows on the main ssd
you can technically run repairs on another drive using command prompt
jaunty stump
you can also do repair from the windows installer usb
left plinth
lets try the remove GPU option first and letting it boot by itself
flint siren
to MY knowledge of using avast on all of 1 pc at work, it cant force bios updates on anything let a lone a GPU not made by avast...but it does just root into windows update thingy..and use that to do its stupidity so..YMMV type of thing...
left plinth
see if auto repair does anything on reboot/attempted reboot of the system
jaunty stump
it sucks that you cant boot to safe mode on boot up like in windows 7 and older without going into windows first
grizzled steeple
It's on again
left plinth
oh
grizzled steeple
ITS FINALLY ON
flint siren
yeah it will click on for a few seconds
and probably die.
when the driver loads
if you can get to bios thats very useful
it means its the actual driver/windows
grizzled steeple
Well, it booted up and hasn't turned back off yet
Everything's loading correctly
left plinth
are you in BIOS or windows
flint siren
oh good you at your desktop?
grizzled steeple
Windows
left plinth
oh good
raw spruce
When you say on are you in bios or windows
grizzled steeple
On home screen
raw spruce
Ok there we go
left plinth
Use Nvidia Clean installation
flint siren
can just use clean install
raw spruce
Just clean out all the display drivers
grizzled steeple
Seems all I had to do was completely turn it off for a few minutes
flint siren
if it sees broken stuff it totally uninstalls
left plinth
nvidia clean install should be good enough
grizzled steeple
Just clean out all the display drivers
How?
left plinth
don't use DDU
jaunty stump
Well, it booted up and hasn't turned back off yet
so you just never even tried rebooting like i had asked like 3 times?
flint siren
using DDU, but honestly nvidia's clean install works fine...
grizzled steeple
How do I do a clean install?
flint siren
theres a check box for it
raw spruce
Yes use ddu
grizzled steeple
so you just never even tried rebooting like i had asked like 3 times?
I did
left plinth
@raw spruce Nvidia clean install is fairly good tbh
left plinth
@grizzled steeple wait, can you check device manager really quick though?
flint siren
-insert "generic Pnp adaptor here-"
flint siren
so you do not have a igpu lol
left plinth
Go to Device Manager
grizzled steeple
Rip
grizzled steeple
Go to Device Manager
I'm there already
left plinth
then find "display adapters"
jaunty stump
press windows key and x on the keyboard to get the menu and click device manager
left plinth
can you SS and send us what you see?
flint siren
go to "custom install" and the option is that box.
when you are done doing whatever mystic is asking you too do.
left plinth
I just wanna see what driver it is currently using
flint siren
id hope windows default
grizzled steeple
Would it just be better if I shared my screen?
left plinth
just SS and send pic
jaunty stump
snipping tool
left plinth
flint siren
i mean thats what i just used
left plinth
Like this
jaunty stump
snip & sketch
flint siren
i have it on my homebar though at the bottom of my screen
i use it a lot for ff14...
think there is a command for it though like crt alt s?
or some crap.
left plinth
Win + Shift + S
grizzled steeple
flint siren
right click it
left plinth
right click and hit properties
flint siren
and then find driver version/info
grizzled steeple
flint siren
kay so id clean install whatever latest driver from nvidia again, and remove avast' driver helper thingy..
so this doesnt happen again.
left plinth
Now that we know it is running on a proper nvidia driver, install the lastest game ready driver from Nvidia website
i think this should be the latest
flint siren
use gexperience for idiot proof way to do it, it even tells you when its available and what not with very annoying popups
left plinth
flint siren
gexperience also has the added benefit of SHADOWPLAY! which i dont use so it has no benefit for me but other people do so you know, to each their own
left plinth
While you are clicking through the options during installation, make sure you click the botton check box
left plinth
Select Custom Install. not "express installation"
flint siren
anyways time to walk doggos bbl glad it worked out well at least.
left plinth
Yep
grizzled steeple
and time for me to get back to getting drunk
flint siren
another side note, if you didnt pay for avast i suggest removing it totally.
as it does nothing windows defender wont do..
grizzled steeple
another side note, if you didnt pay for avast i suggest removing it totally.
im trying to figure that out. lol