limpid jungle
Sometimes we all need some help. And that's okay.
So here's some info if you hit a snag or run into an issue:
- Account Issues - Have an issue with your EA account? For one-on-one account help (security, etc.), you'll need to talk to an advisor at https://help.ea.com/contact-us
- Billing Issues - Have a billing issue? You'll need to contact your platform support team - Xbox Support at https://support.xbox.com/en-US/contact-us or Playstation Support at https://www.playstation.com/en-us/support/.
- Harassment, Abuse, or Toxicity (in-game) - https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/
- Harassment, Abuse, or Toxicity (Discord) - Our moderators, CM, and Bots will do our best to keep this server friendly and fun, but if someone is harassing or abusing you, make sure to report them properly via the info in this Discord FAQ: https://support.discord.com/hc/en-us/articles/360000291932-How-to-Properly-Report-Issues-to-Trust-Safety
- Connectivity Issues - Here's a basic FAQ on how to perform some connection troubleshooting: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
- Account Linking - You'll need to have your Gamertag or PSN ID linked to your EA account. Here's how to link it - and how to check if it's linked properly: https://help.ea.com/en-us/help/account/link-your-console-accounts
- How to Find your EA Account Email Address - Sometimes people linked their accounts long ago, but don't remember what account they used. Here's an FAQ on how to find that out: https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your-game/
This is by no means an exhaustive list of troubleshooting, FAQs, or help resources. But it's a great place to start and, if you need more help, make sure to hit up EA Help directly via the link in #1.