I didn't received a hero shard from the battle pass rewards

[opaque stag]

@desert patrol hi! I didn't received a hero shard from the battle pass rewards. I received 1 legendary, 2 epic and 2 rare. So I didn't received an epic shard. You can check it very easy, so please send me an epic shard 🙏

[desert patrol]

Hi, ETGOO7! Sorry for the inconvenience. I have forwarded the issue to our development team to check. The shard will be sent to your in-game mailbox.

[desert patrol]

Our team has checked your logs again. You received 2 Kidds shard and 1 Siren Shard, so 3 shards in total

[opaque stag]

I didn't saw that 🤦‍♂️