#LoL screen freezing.

1 messages · Page 1 of 1 (latest)

sonic basin
#

Hi! I noticed that when I use OP.GG sometimes when I alt+tab when the game is in progress - the screen freezes for around the minute. When I close op.gg or restart the position it unfreezes.

proper tiger
#

When you’re not using OP.GG, does this issue still occur when you alt+tab?

Also, could you let us know more specifically whether this is happening on the OP.GG website or the Desktop app?

sonic basin
#

LoL doesn't freeze when I don't use op.gg. I'm using a desktop app, I use Windows 11.

topaz rover
#

Try running just LoL without launching opgg, then press alt+tab.
If LoL still freezes when "alt+tab",
it might be a bug in Windows 11 24H2 version.
I had the same issue so I downgraded to 23H2.

sonic basin
#

But shouldn't OP.GG work with the latest version? I can't downgrade 🙁 LoL never froze before I started using OP.GG and the fact that app restart unfreezes it tells me it's unfortunately OP...

proper tiger
#

I haven’t updated to Windows 11 yet, so I can’t check the issue directly at the moment.
I’ll look into this further and get back to you once I figure out the cause.
I’m sorry for the inconvenience, but could you wait just a little longer?
I’ll also share this with our team so we can work on a quicker fix.

proper tiger
#

@sonic basin
Hello! The issue you reported may be related to your Windows version, but in many cases it can also be resolved by updating your graphics card driver or related packages.

We recommend checking that all drivers and updates for your PC are up to date.
You can also refer to the link below, which shares similar cases and solutions.
https://quasarzone.com/bbs/qf_sw/views/131401

Since the page is in Korean, here’s a quick summary for you:

[When experiencing delays after pressing Alt + Tab during gameplay:
Go to NVIDIA Settings → Change Resolution → Use NVIDIA color settings → Check Output Color Depth.
Most games run on 8bpc, so switching from 10bpc to 8bpc and applying the change resolves the delay.
Be sure to also disable GPU scheduling for the full effect.]

sonic basin
#

I made the changes - thank you and I'll let you know later! 🙂

proper tiger
#

Please keep us updated on the progress later. Thank you 😊

sonic basin