#❓┃stumble-faq

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Open Beta FAQ

stumble
● Join Beta in Play Store or Steam
● Beta will rollout to different locations at different times, and we do not know the order of that
● Beta version will replace the live version when you download it
● Live and BETA are SEPARATE accounts
● You will gain your old progress by opting out of Beta and downloading the live version. Remember to link your account to Google or FB before joining Beta to make sure you regain your progress!
● Data is not transferable between the Live and Beta version
● Purchases made in Beta can’t be transferred to the live version
● Joining and leaving Beta might take a few minutes or a while. Google handles this process, and we can’t speed up the process. On Steam, it should be instant.

How to join on Steam:
1.) Go to the Stumble Guys page
2.) Click on settings
3.) Click on properties
4.) Click on BETAS
5.) Select Open Beta
6.) Do not enter a Beta code
7.) It should start installing

How to join on Android:
https://youtu.be/Mle7g1MepEc

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Frequently Asked Questions

Q: What are the available platforms?
A: Android, iOS, Steam, Website, Xbox, PlayStation, Nintendo Switch

Q: When is the new Stumble Pass coming?
A: There is a timer in game on the top left corner of the stumble pass that says how much time is left for the new pass.

Q: How do I join the Creator program?
A: Check out #❓┃requirements-and-faq

Q: Who are players with a colors in their name?
A: They are the winners of community events or top ranked players.

Q: How do I report a bug?
A: You can submit a bug report here: #1147696092071338094

Q: Can I connect my mobile and Steam Stumble Guys account?
A: Yes read how to here: Connect your Scopely ID

Q: When should I contact the support team?
A: If the following describes your matter:

  • You want to report an offensive name.
  • You want to report a bug.
  • You are experiencing tech or performance issues.
  • You lost access to your account.
  • You have billing issues.

Q: How can I contact the Customer Support team?
A: To contact our Customer Support team, please reach out from inside the game by following this path:

  • Settings (top right)
  • Help & Support
  • Tap on the chat widget (message icon, bottom right)
  • Then just type your question and our team will assist you as soon as possible!

Still have questions? Read our full FAQ - CLICK HERE

  • The FAQ is available in 16 languages. Select yours at the bottom of the webpage.
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10 [W] Color Options

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