#Screen not working while power button and keyboard are on

5 messages · Page 1 of 1 (latest)

toxic flicker
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Model: 7
Describe the issue: Power button turns white (was blue when I first opened it and turned white as usual, then it hasn't gone back to blue) and keyboard turns on after a while, but the screen stays black, capslock/numlock indicator lights don't go white after inputting password, and it doesn't turn off after waiting longer than my stated sleep time (unplugged, its sitting on my mesh riser rn). Screen does not work still.
What have you tried already?: Unplug everything, power button for a minute, plug in and turn on (didn't work). Same thing but without plugging in, also didn't work. Connecting another monitor, wouldn't turn it on either. Tried to do ctrl+win+shift+B but that did nothing.
When did it start producing the issue: 5 hours ago
Did you install new drivers or software?: no
Can you provide images/videos to show us the issue: Yes, I'm complaining to my roommate in the background, but I explain everything.

shrewd star
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If you have external monitor try to connect laptop via both hdmi and other type c ports .

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Else you can try blind bios

deft pecanBOT