#qwer keys not registering

3 messages · Page 1 of 1 (latest)

untold ridge
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Model: 16ACH6H

Problem: q,w,e,r and Win keys only work when typed in combination with others, or if pressed immediately after other keys. Sometimes (rarely) they do work for a few seconds on their own, especially if I spam them for a while beforehand. No dirt or anything spilled on the keyboard.

What I tried: EC reset. It appeared to help, I had the keys working for a few days and then they stopped. Second EC reset didn't do anything.

When did it start: a week ago, nothing changed hardware or software, it just started manifesting.

slow ferry
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have you found a solution? Having a similar if not the same issue

dry steeple
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facing a similar issue with these keys: 67yuhjnm