#Display screen issue. Lights on, no one’s Home.

22 messages · Page 1 of 1 (latest)

north night
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Model: 5 Pro
Describe the issue:
Display screen not working

Powering on only turns on the lights and the fan sounds like it tried to start up then stops.
What have you tried already?:

Every tutorial I could find on YouTube, turning off and on and so on.
When did it start producing the issue:
Today
Did you install new drivers or software?:

No, I last closed it while playing War on the Sea
Can you provide images/videos to show us the issue:

Not as of now. I can’t even find something to pry the back plate off.

north night
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The screen is now lit but very dim.

It’s not dark like it’s off but just dim.

Tried brightness

frigid sage
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what's on screen?

north night
frigid sage
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oh oops, so it's still not booting.
not sure how to help sorry. maybe a hard EC reset

odd matrixBOT
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Legolander The Skelim
__How to perform an ec reset__

Soft EC reset:
Shutdown the laptop, unplug all cables, charger too.
Press and hold power button for 60 seconds, keep holding even if the laptops powers on, release after 60 seconds and then power o...

Result 1 of 6
frigid sage
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for prying the back, i've heard old credit/debit cards or ID cards can help

north night
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I also already did that

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Power button stuff

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Even smacked the top a little just in case it was just being naughty

frigid sage
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don't really have any other advice on getting the case open that doesn't involve spending money on suction cups and pry tools

north night
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Lenovo needs to quit cutting corners

frigid sage
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shop will have the tools to get it open. good luck

north night
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Yeah, and tools to fix it.

frigid sage
north night
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Was cheaper than when I bought my old one (the broken one). Crazy stuff.

frigid sage
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bummer