#Black screen after 3-4 minutes of gaming

2 messages · Page 1 of 1 (latest)

dusk rune
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Model: Legion 5P 15IMH05H (rtx 2060, i5 10300h, 16g ram)

Describe the issue: When playing theHunter Call of the wild, after 2 or 3 minutes of gameplay i get a black screen and the laptop restarts after 10 seconds of black screen, it happened also in Battlefield 2042.

When did it start producing the issue: Today, completely random, nothing installed or uninstalled, yesterday i played theHunter for a couple of hours with no issues, but today, i started my laptop in order to play the game and it started black screening, over and over again, it happened like 10 times.

Did you install new drivers or software?: No, only after having this issue i updated the graphics card driver as well as some windows update, and it still does the same

i believe videos and images are not useful, just a random black screen after 3 4 minutes of gameplay, always the same period. Laptop black screens and then restarts. If needed i will make a video of it.

this thing happened in the past rarely, it happened most recently while playing God of War Ragnarok 2 months ago, it happened a couple of times during the gameplay but it did not bother me. Now it happens every single time i enter and try playing theHunter.

Temperatures seem to be fine, gpu is always under 70*C and cpu under a bit over 90 or a bit under, gpu usage is 80 something % and cpu under 70%, everything looks normal to me.

i tried EC reset (the 60 seconds power button method) nothing changed, same issue.

My last thing to do i believe it is to reinstall the windows, i would like to avoid this but if needed i will. Any idea what could it be ? Thank you.

dusk rune
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update: i reinstalled my windows and i still have this issue, i believe it could be the power supply... i am not sure how to check the if power supply is faulty or not.. maybe you guys can help