#Strange freezing issues

3 messages · Page 1 of 1 (latest)

fiery cedar
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Model: Legion 5 15IAH7H

Describe the issue: I have this issue where my keyboard suddenly stops being responsive, and the backlight (which I have OFF) turns on.

Sometimes right after this, the screen also becomes unresponsive. I need to hold down the power button and have the laptop turn off before I restart it again.

When the laptop does start up again, the num lock and fn lock settings are lost, and lately, I find that conservation mode is also turned off.

I've also had this issue wherein I've had the windows blue screen- 'your PC ran into a problem' thing crop up before my laptop restarted automatically.

What have you tried already?: I haven't tried anything, I'm unsure of what the issue might even be.

When did it start producing the issue: I setup an ubuntu dualboot in November, and the issues seem to have cropped up a while after that.

Did you install new drivers or software?: None.

Can you provide images/videos to show us the issue: I've not been able to take any, I'll try again next time.

halcyon epoch
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I have a similar problem. Tried BIOS update but it happens anyway. Following for updates.

halcyon epoch
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Update: I uninstalled Lenovo Vantage and it didn’t happen any more. Found one comment in a Reddit post about that.