#Y540-15IRH Wont Boot Up to Login Screen, Stuck Here (Please Help)

4 messages · Page 1 of 1 (latest)

warped swallow
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Model: Y540-15IRH

Describe the issue:

stuck on loadup

My y540-15IRH is stuck on the “legion loadup screen”. Usually small circles spin in a circle as it loadups to the login screen, but has been stuck on screen for hours. There no spinning loadup cricle. Just a black screen with the “LEGION” logo being displayed

What have you tried already?:

Tried holding power for extended period of time when turning on, but it simply turns off again after doing this for a few seconds

Tried using “pin hole” button on right side to enter a BIOS page, not response

When did it start producing the issue:
About 72 hours ago

Did you install new drivers or software?:
No new drivers. It MAY of downloaded a windows update and restarted, but I believe i had automatic updates turned off.

So much important date on this computer, this server is one of my last hopes. Thankyou.

noble spoke
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So you can't get into the bios?

shadow steppe
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restart laptop and press f2 whilst it boots, see if you can get into bios.

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after that you can try pulling out the charger and holding down the power button for 60 seconds before pluging it back in and turning it on