oblique ivy
Hello, anyone here with a Lenovo 15.6" Legion 5 Series Gaming Laptop (Phantom Blue)? I bought one last 2021 in B&H website. Brought it here in the Philippines and last month suddenly it won't turn on anymore. Even the charging indicator would not light when plugged in the power socket. I brought it to a Lenovo authorized service center here and we were told that there was a problem with the motherboard and that they could not repair it since they don't have the parts for it (as it is bought in the US).
I'm not sure how to proceed. Do you guys have any idea on where to bring this unit or how to resolve this issue?
Model: Lenovo 15.6" Legion 5 Series Gaming Laptop (Phantom Blue)
Issue: Won't turn on. Won't charge. Suspected motherboard problem
What have you tried already: Have it checked in an authorized service center but to no avail. What im sure is, it's not a charger problem because i tried plugging it in my other charger with another lenovo laptop.
When did it start producing the issue: A couple of months ago.
Did you install new drivers or software: nope
Can you provide images/videos to show us the issue: n/a. it just wont turn on. battery indicator does not light when plugged.