USB-C ports doesn't works | Legion Series | Page 1

untold dock Jun 12, 2023, 6:38 PM

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Model: Legion 5 Pro 16ARH7H
Describe the issue: When i tried to connect my phone over any of the 3 usb-c ports it doesn't recognize it.
What have you tried already?: tried with a new cable
When did it start producing the issue: a week ago
Did you install new drivers or software?: no
Can you provide images/videos to show us the issue: no

toxic condor Jun 12, 2023, 6:40 PM

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Do an ec reset

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Also check the cable.

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Ec reset guide in #1020285176531669012

untold dock Jun 12, 2023, 6:41 PM

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Thanks, i will try the Ec reset, but i tried with 2 different cables wich one is new

untold dock Jun 12, 2023, 8:38 PM

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The ec reset worked well! Thank u so much 💪🏻

#USB-C ports doesn't works