#Fan Replacement and Decent Tech Support?

1 messages · Page 1 of 1 (latest)

iron crescent
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Share this recording of the fan?

Honestly though I think you just have to keep being persistent and demanding a tech to replace it. Don’t think there is much else you can do.

sweet venture
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outsourced technician is liek this sadly

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your best bet is only to put in different drive and let them try to reinstall windows on that one

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or try to get technician that will not follow their procedure

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because they have procedure to follow as per contract

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personally i dont think being charge 1600 for a $500 screen on a $2000 laptop when its their own defect that cause broken screen is good experience

iron crescent
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Well, nevertheless, nothing we can do for you here. You need to do what Lenovo support asks.

sweet venture
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they do it behind the scene instead

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instead of letting you see, they instead do everything like that in the back

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try every thing and reinstall macos and everything

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thatrs why they tell you to back up

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every company do the same

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apple dell ibm

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lenovo hp

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u think apple dont do? they do lol

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they just make u give laptop so u dont complain

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u ever see apple tech do in front of u?

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u think its only lenovo?

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then why u complain still

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its every brand

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because if they can make 3 laptops work by doing this

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per day

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then they save hundreds USD per day without board replacement

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per technician

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hundreds per day per tech = thousands per day = millions per yr

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it does work that way

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because not all people who do service request

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is tech savvy

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and trust me

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there is lots of people who request service who dont know shit

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how much that warranty is worth and how much it pay back to them

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how much to pay people to vet technician

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to conduct checks on certified technician

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ur not factor everything in

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but thats what people want

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just like rn u want

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refurb more expensive

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have to pay shipping to china then china back to usa

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ok and u fuck up and now what

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u try to replace what u fucked up

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not all refurb can done in USA

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I'm try to explain to you why your point dont make sense in business view

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but if u dont want to understand OK its no problem

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ok then think the logistics side of that

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how to vet different tech for normal vs premium support you say

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how much it cost and how much revenue to pay for the extra logistics need for vet the technician

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i not say that

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i say how much $$ needed

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to vet them

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how much time needed

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how much need to pay those people

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how many people needed across USA

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how much needed in contract negotiation'

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my argument is not they did the numbers?

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i am simply ask you to consider these factor?

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why u keep think its argue?

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they CAN but WOULD they

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thats what Asurion is for?

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asurion not only for phone

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thats reasonable

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it seem to me we going nowhere because you cannot see business side of thing :) so have nice day my friend