#Hidden Battle Pass changes

1 messages · Page 1 of 1 (latest)

tribal grail
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Hey everyone, I just saw the "hidden" changes to the battle pass:

Apparently the fuel reward for the 1500 battle pass points milestone was reduced from 1200 fuel to 200 fuel. This is a drastic change, especially since it is happening weeks after the release of the battle pass. I was told that it was a bug and, according to the blog post, only 200 fuel was ever intended. I am unsure if this "bug" was there from the beginning or not as I purchased the battle pass a week later.

However, some players have probably already reached this milestone and received the 1200 fuel. Some will probably have calculated how much fuel they would get back, and now a large part of the fuel has been removed.

Regardless of whether you consider this 1000 fuel to be a lot or a little, it's the communication that bothers me.

Nowhere was it officially mentioned that there were “bugs” in the battle pass, nor that it would be “patched.” Yesterday, some players even lost their progress for a short time, and after it was restored, the changes to the battle pass were live. Please, dear Illuvium team, communicate a little more with us. We veterans can certainly handle a lot, but for new players, something like this can be a decisively negative experience.

keen fossil
vague dove
# tribal grail Hey everyone, I just saw the "hidden" changes to the battle pass: Apparently t...

This was previously discussed on the previous battle pass thread:
#1414686959904755865 message

But you're right the fact that the Fuel amount 1500 points reward image didn't change with the battle pass cost change was an unintended mistake and I want to apologize for that.

I dunno if it was just a visual bug or if the fuel amount was not correctly changed but either way it's fixed now, and this by no means was meant to be "hidden changes".

You guys know we try to be as transparent as we can about everything.

Anyhow, thanks for the thread to be able to clear this up.

rapid sand
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So im clear, you lowered the cost of the pass but players already paid for it? Then reduced the fuel rewards? So how are players compensated for that?

clever wraith
# rapid sand So im clear, you lowered the cost of the pass but players already paid for it? T...

no.. feedback was given for the battle pass, based on the one in Test net... the feedback was that it was too expensive, and it would be better to lower the price, and then also lower the amount of fuel rewards it gives.

So when it was introduced in production. (to the price you see now), apparently one of the rewards, was not changed to what it should be according to the "new model" and it was left to the one on test net.

real kelp
# rapid sand So im clear, you lowered the cost of the pass but players already paid for it? T...

It's a very unprofessional response as usual - woops our bad, we will do better next time, for now swallow it up.

It's even worse that some people managed to claim that extra fuel, that creates additional frustration on the ones who didn't.

I read the blog post about this, but most people buy what they see. And for it later to be drastically changed like that, deserves more than woops sorry.

It's very simple, the mistake is on Labs, so the fuel should have stayed as it is, even if it was not intended. Especially as alot of people have already claimed it.

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And it's not about 10$ worth of fuel, it's about principle and how to handle mistakes. If we had any sizeable web2 playerbase the outcry would be massive and such response would only make it worse.

rapid sand
rapid sand
keen fossil
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To my knowledge it wasnt there from the start but for a short amount of time since a few days ago

real kelp