Missing points Zac | Illuvium | Page 1

warm river Aug 9, 2024, 6:29 PM

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@craggy merlin
See below
would you submit a report about the missing airdrop points by pressing B in game.

But not a bug report. Make it a payment error report

So press B in game. Submit a PAYMENT ERROR report.

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@slow drum

craggy merlin Aug 9, 2024, 6:40 PM

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I sent it 4 days ago

warm river Aug 9, 2024, 6:57 PM

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like this?

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as how i detailed it above?

craggy merlin Aug 9, 2024, 7:01 PM

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yes that's how i sent it

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I played season 1-2 and the airdrop amount was visible but now it says all 0.

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I wrote like this

slow drum Aug 9, 2024, 7:03 PM

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Did you submit the ticket as a PAYMENT ERROR from the dropdown list though, is what Tholky means. As that is the important part

craggy merlin Aug 9, 2024, 7:05 PM

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yes that's how i sent it payment error

craggy estuary Oct 6, 2024, 6:35 PM

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Have you been able to solve the problem?

#Missing points Zac