#ZERO has a data loss bug

1 messages · Page 1 of 1 (latest)

shrewd ruin
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I played for over 10 hours today and when I reconnected all my data was gone. This problem has been there since before and it's giving me a headache.

sinful swan
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Me too... It seems I lost buildings and levels, but kept the coins from the level up. Could be exploitable for more coins maybe? It could just be my imagination.

cold ridge
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I heard a lot of people saying that yesterday. And if so many people are having that same problem, it's a big problem. Hopefully we hear something from Illuvium soon.

shrewd ruin
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Is there anyone on the team who can help with zero's problem? I think we need to @ him to let him see

rigid badge
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Just to let everyone know we are aware of the issue and are working on resolving. I don't have an ETA for you unfortunately but just wanted to acknowledge that we are aware and working on it 🙂

shrewd ruin
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@rigid badgeI appreciate you seeing this and replying here.Is this an IP issue? I'm in China.

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My device is a Samsung mobile phone

rigid badge
sinful swan
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41 coins at level 26 the norm if you didn't spend any?

sage pawn
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and people who are affected should wait or continue playing?

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or try not to log off?

shrewd ruin
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In previous versions of the game, that stage of collecting blueprints，didn't have this problem

sage pawn
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thats why we needed to test plots on testnet

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it just shows that iz is not ready for 25th but we got an IIP to launch together and has locked 25th

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and we havent tested IZ with the fuel exchange. best of luck

versed mauve
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This bug has been here for years. Throughout. reported many times. not a new bug at all. But guess its getting the attention today.

rapid egret
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Note that this is still a beta, although on Mainnet. Bugs are to be expected, and the magnitude of this launch makes it so that everything will take more time. Patience.