formal stirrup
Dear Illuvium Team,
I would like to suggest implementing Discord support tickets to enhance the support experience for your community. Many web2 and web3 projects have adopted this method due to its efficiency and convenience. Handling support requests within Discord allows for quicker resolution and smoother communication compared to traditional email exchanges.
By integrating support tickets into your Discord server, users can easily submit their issues and receive timely responses, fostering a more engaged and satisfied community.
Thank you for considering this improvement.