#cmd is opening when i want to play on pc
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Find CPU and GPU information
- Press the Windows key type in "Task Manager" or enter the shortcut, "ctrl+shift+esc"
- Go to the Performance tab and look for CPU and GPU sections.
- You can see the name, usage, speed, and temperature of your CPU and GPU.
- Relevant information the support team will need is the name of the CPU and GPU.
Update drivers and Windows and reboot
- For Nvidia Users:
You can update drivers via Geforce Experience or their driver page. - For AMD Users:
You can check for updates using the AMD Radeon Settings or by navigating to their driver page. - After updating drivers, search for "Windows Update" in the Start menu and install any available updates.
- Once updates are installed, restart your computer.