Moonraker down after online update on K1 Max | Mainsail | Page 1

wild reef Jan 22, 2025, 10:52 AM

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Hello,
Following the latest online update of Moonraker I can no longer access the printer, it works, is well connected to the IP network but I cannot access the Mainsail page, the message is: Cannot connect to Moonraker (192.168.1.34:4409).
Could you help me please?

proven patrolBOT Jan 22, 2025, 10:57 AM

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Ahoi @wild reef!
It looks like you did not provide all the necessary information we need to help you.
Please upload your logfiles and a detailed description of your problem.
For further information see: https://docs.mainsail.xyz/faq/getting-help/discord#provide-information
Note: We only accept .log and .txt files as log files.
This is an automated message

Discord | Mainsail

We are glad to help and chat with you on our Community Discord, but if you need help and want the best support possible you should, follow a few simple rules:

wild reef Jan 22, 2025, 11:02 AM

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thanks for your feedback,
i have access to the printer in SSH but i don't know where to find the log files you need, can you help me please ?

junior geode Jan 22, 2025, 11:08 AM

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We don't know either, as this is not a normal installation, but some hacky thing.

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Please ask in a community specific for this printer or the script you were using to install the mainline firmware.

#Moonraker down after online update on K1 Max