#Having problem after installing MainsailOS from R Pi etcher

34 messages · Page 1 of 1 (latest)

chilly plank
#

since yesterday I have triedit at lest 5 times, after completing the installation if i shutdown the R Pi and later tun it on again i found it dead. image attached here screen showing error, it happens after fully completed setup for 3D Printer

ornate smeltBOT
#

Ahoi @chilly plank!
Welcome to the Mainsail support-forum!
There is a problem with the tags you selected for this post. Please fix them to fit your question.
For further information on tags please check the readme: #readme message

To change the tags of this post:

  1. Open the ... menu on the top right corner of this post.
  2. Find Edit tags
  3. Select the checkbox of the correct tags.

Usually you just need to select one tag!
If you still have no idea which one to choose, feel free to ask here.

Note: This is an automated message

Thanks for your cooperation!

#

Ahoi @chilly plank!
It looks like you did not provide all the necessary information we need to help you.
Please upload your logfiles and a detailed description of your problem.
For further information see: https://docs.mainsail.xyz/faq/getting-help/discord#provide-information
Note: We only accept .log and .txt files as log files.
This is an automated message

We are glad to help and chat with you on our Community Discord, but if you need help and want the best support possible you should, follow a few simple rules:

chilly plank
#

I'm installing MainsailOS through R Pi app for creating SD card, after successfull installation when i restart R Pi i get this error (as on the screen) because R Pi is dead i do not have access to log

random dust
#

Please check a different sdcard

chilly plank
#

I tried 4/5 different cards

gentle sand
#

Could you please flash a version of Raspberry Pi OS legacy in 64bit variant for comparisant?

chilly plank
gentle sand
#

Well, as the screenshot states it is an Pi3b which is capable to run 64bit OS.

#

The issue is that it cant find the rootfs, thats why the kernel ends with an kernel panic

#

So, either there happends something during the flashing process or your pi is damaged somehow

chilly plank
#

Ah I got it, actually RPi imager has only 64bit version on it, but my R Pi is 32 bit please refer to attached image

#

actually i was already setting it up with 64 bit that means may be i need 32 bit version, can you please help me where can i get 32bit as its not in the list

gentle sand
#

No, as I said its not 32bit...

#

And I explained to you the issue already, if it where like you said an issue with the architecture you wont be able to show a screenshot with a kernel panic, because the screen would stay blank, because the bootloader cant load any kernel...

chrome grove
#

The only Pi that is 32-bit only is the Pi 1 (and the Zero/Zero W, same SoC), everything since the Pi 2 is 64-bit capable, including the Pi Zero 2W, though the Pi 4 is the first one to make a stronger argument for 64-bit due to offering more RAM.

gentle sand
chilly plank
chrome grove
#

If you asked about the kernel (uname), it will tell you what it was compiled for, not what the CPU is.

gentle sand
#

Ok, then prove this please how you run any command if you are currently not able to boot at all.

chilly plank
#

got its, that's what exactly i did

chrome grove
chilly plank
gentle sand
#

And thats what I want to clearify at this point, therefore waiting on a screenshot of a booting 64bit version of Raspberry PiOS legacy...

chilly plank
#

and this shutting down and never cameback happended to me at lest 4/5 times, i tried to get help on reddit but no success while looking at git repo i found link to discord that's how i reach here 🙂

gentle sand
#

So, if you use Raspberry Pi OS legacy and shutdown the pi, it never comes back up again?

chilly plank
#

Yes, its strange that while setting up process, like update installing 3D printer i many time restarted it, (no sure may be shutdown too) but when i shutdown it for longer time like 1 hour or more came back it does not run at all, now I'm setting up on a new R Pi3 B+ lets see what happens

gentle sand
#

Well, I dont know what you need to setup but if you use mainsailos you need nothing to setup 🤷‍♂️

#

Also just a hint, on first boot it resizes the OS image to the size of your sdcard and if you renamed the user (than using the default pi user) it can take up to 20 minutes for a successful firstboot. If you interrupt this process it possibly kills the rootfs, which shows exactly the same behavior and error message as your screenshot

#

But if you use a plain Raspberry Pi OS and face this issue everytime its unlikely your Pi is damaged. It kills simply the root filesystem then

chilly plank