#Subscription downgrade button still doesn't work

1 messages · Page 1 of 1 (latest)

royal arch
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I'd like to downgrade my subscription before I am billed for the plan I was trying out. While I find the platform useful and impressive I'm too tied down with other projects to start using this in a way that warrants spending so much money on it. Could someone please help me out with this?

deft tangle
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Hi @royal arch . I talked to team, and we are currently working to bring the functionality of downgrade button back asap.

In the meantime, I would like to handle this case.

Can you share the workspace id/email id with me?

Also, would you like to explore ways to keep pro plan after the trial period. I can connect you with the team. 🙂

royal arch
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@deft tangle workspace id is ||cld8ek8np0937ky0133wz9kwg|| and the email is ||[email protected]||

i'd be open to discussing it, i like the product it's just not a fit for any of the projects i'm on right now, and i haven't much time to be exploring it - perhaps once it's a bit more fleshed out

deft tangle
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Thanks @royal arch. I shared the details with team.