#Game crashing on start screen

1 messages · Page 1 of 1 (latest)

sleek oak
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My game closes at the very beginning on the screen where it says "ATTENTION!" after that the game closes, although before that I played for 12 hours and everything was fine, I’ve already tried quite a lot of methods and nothing helps, the game just shuts down without even showing a crash or error

rapid crag
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Is this....PC?

sleek oak
rapid crag
# sleek oak yes

Thats what I was thinking. I play on ps5 and switch. I will try to help how I can. I am no game genie, though.
Please include what you have done

sleek oak
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and nothing can't help me

rapid crag
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If a PC Steam game freezes on startup, the most likely culprits are outdated graphics drivers, corrupted game files, background applications interfering, or not meeting the game's system requirements; try updating your graphics drivers, verifying the game files on Steam, closing unnecessary background programs, and checking if your PC meets the game's minimum specs; if the issue persists, you may need to further troubleshoot by adjusting power settings, checking for conflicts with antivirus software, or even reinstalling the game.

charred nest
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I've had this problem since last year, when I got my new high-end PC, and sadly, I haven't found a way to fix it, even after writing to the support team when it first appeared.

I would be interested in seeing if anyone has any way to fix it. I have seen in the support channel on the website that it isn't just one type of PC specs; it's a few with different specs, so I have no idea what is happening.

coarse quiver
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same problem here

coarse quiver
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anyone found a solution for it?

hidden lichen
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Same issue. Exact same issue

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Joey's fixes did not so anything for this instance of the issue

sharp coral
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I used to have this same issue on my PC when I first downloaded the game, and I would have to delete the shaders files every single time and it worked fine - but since this update, that no longer appears to be possible. Since it doesn't get past the loading screen. My drivers are up to date, all the files are verified, my graphics card is decent and I have no background programs operating. It's a real shame.

rapid crag
hidden lichen
proven pumice
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Me and two of me friends are having the same issue, all up to date drivers and all have 40 series cards, not sure if related and we've never installed mods

proven pumice
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I fixed the issue by deleting the sl.pcl.dll file in the SteamLibrary\steamapps\common\Hogwarts Legacy\Engine\Plugins\Runtime\Nvidia\Streamline\Binaries\ThirdParty\Win64

proven pumice
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strange, that fixed it for both me and my friend but it also seems that frame gen is broken without that file

bright badge
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I'm having the same issue. Just crashes for me at the same spot

odd sluice
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Guess we have to wait into they fix this bug