Hello, I know this is not customer service but I hope this community can help me. It's my first time playing the game and when I finish the tutorial and the title of the game appears on the screen instead of the screen going black and the cinematic appearing It goes black and takes me to the menu and every time I press continue it takes me to the last 4 cutscenes of the tutorial and I don't know what to do to solve it.
#It won't let me move forward after finishing the Hogwarts Legacy tutorial on PC.
noble sky
<@&755096602175209722> <@&940710224476659732> can anyone help me please
past osprey
@noble sky Hello! I'm glad you already know that we aren't customer service so it makes this easier to say. I would recommend searching through https://discord.com/channels/750787322349355108/1071177268275183707 . That being said, this might be able to help you the most as it sounds similar to the issue you are describing. I'm not 100% sure though so please read through it and see. Good luck! https://portkeygamessupport.wbgames.com/hc/en-us/articles/14659998310803-How-To-Clear-Your-Shader-Cache Try this one first?