Stuck leaving Mary Portman's cellar in "Tangled Web" quest on PC

[haughty cedar]

During the quest "Tangled Web", when I went into the cellar, I accidentally left a bag right at the opening from when I used bombarda or something. I didn't think anything of it, and went into the cellar and finished the quest. As I left the cellar my player seems to spawn into/on top of this bag, and I'm stuck. I've tried the following with no success:

• Moving and jumping - when I move my mouse, use my movement keys, or try to jump, my character turns and walks as if they are moving, but nothing changes. When I jump nothing happens, when I use ctrl to roll, nothing happens.
• Getting on my broom. When I hold tab, my spell menu does open, but even though there isn't a "no flying" symbol on my UI, it will not let me get on a broom, graphorn, or flying beast.
• Teleporting away. Inside of the cellar and outside of the cellar my map is locked and I can't access it to teleport anywhere, I can't even access the general game menu with the escape key, or other menus with their keybinds.
• Casting spells. My spells show as available and active but clicking my mouse or hitting spell keybinds results in no visible action. My spell menu will open with T though.
• Abandoning the quest. As far as I can see there is no option to abandon the quest and be teleported away. When I am stuck I can't open the question journal, and when I load back into the cave, there is only an option to track/untrack the quest, not to abandon it.
• Changing my window size. I knew it was a long shot, but exiting full screen to a smaller window made no change.
• I've attempted to reload my game, but all of my autosaves are after I entered the cellar and as far as I'm aware there is no way for me to go back to before I entered. When I load an older save and re-exit the cellar, I am still stuck.
• I've restarted my computer.

Is there anything you folks are aware of that I can do to get out of this? Do I need to post in #📇customer-support? I wasn't sure which was best.

[junior folio]

You say you're locked out of your map even when you're in that first image??

[haughty cedar]

Correct, when I hit escape (main menu) or M (Map) nothing happens

[junior folio]

That's very odd

[haughty cedar]

I agree

[nova prism]

Try using Depulso, in a post below this people said it worked

[haughty cedar]

I tried that too, no luck. I did try it on a bar I already had set up, I’ll try pulling it on from my spell menu and see if that’s any different

[nova prism]

Maybe try somehow waiting for enemies and letting them kill you.

[haughty cedar]

I’ll give that a try too. I did just kill all the spiders here, but maybe there will be something around if I wait long enough 😂

[nova prism]

You could also try returning to your last autosave and then just waiting there, maybe the bag will despawn. Try going afk for 1 hour inside the cellar and then exiting it.

[haughty cedar]

Ok I can give those 3 things a try. I wasn’t sure if there was ever an environment refresh or something

[nova prism]

I'm pretty sure there is. I once used Diffindo on all the books in the potions classroom, which destroyed them, and today they were there again.

[haughty cedar]

So hopefully it’s a timed refresh rather than a distance refresh

[nova prism]

Yeah

[nova prism]

By the way make sure to exit the quest if you manage to get killed, if not you will just respawn inside of the cellar.

[haughty cedar]

Exit the quest how? I don’t have an option to ‘abandon’ the quest from the journal menu

[haughty cedar]

No luck pulling depulso onto a bar, it still doesn't do anything.
No red indicators on my map for enemies, but I'll sit here for a bit and see if something wanders by to kill me haha

Revelio apparently works....

[haughty cedar]

I afk'd for 2-3 hours, spiders respawned in the cave but when I left I'm still stuck on the bag outside 🙄

Guess I'll afk out here for another 2-3 hours and see if the bag magically despawns....

[nova prism]

try to get the spiders to kill you

[junior folio]

How? He's already made it clear he can't move or cast spells and mobs never voluntarily venture that close to hamlets

And the bag is never going to despawn, at best it'll move back to where it originally was but since your character is technically in direct contact with it it may not. You've already said all your autosaves are from after you started the quest but do you have any manual saves from before?

[junior folio]

Wait, I misunderstood. No, if the spiders in the cellar kill him it'll just send him back to his most recent autosave, which won't help

[haughty cedar]

Correct, all of my auto saves are from after I entered the cellar. And by now since I’ve sat around inside the cellar and outside of it trying to get killed or whatever, they’re all right there

[junior folio]

Do you have a manual save from before entering the cellar?

[haughty cedar]

Nope

Not that I see on my list of saves anyway

[junior folio]

The list that comes up when you open the settings menu and click 'load game'?

[haughty cedar]

Correct. I sent a screen shot with my original post

[junior folio]

That's from the main menu. That only shows the first five most recent saves, manual and auto.

[junior folio]

This.

From your Field Guide.

[haughty cedar]

Oh let me get back on and try, I didn't realize they would have different options

[haughty cedar]

Assuming this is the right screen, I don't see any others, no ability to scroll on this page that I'm seeing.

[junior folio]

Let me check my game

[haughty cedar]

When I hit an arrow, this "Reset to defaults" option appeared, not sure what that will do if I use it?

[junior folio]

That doesn't affect the loads, just the default game settings like graphics and keybinds and such

[haughty cedar]

That was my best guess

[junior folio]

It's odd that you can't scroll, because I have more saves than that and I never delete my autosaves.

[haughty cedar]

Yeah I definitely haven't intentionally deleted any, could it be a setting and I've screwed myself over on accident? haha

[junior folio]

I also don't have the 'reset to default' option

[haughty cedar]

Like I said I hit an arrow key and it showed up 🤷‍♂️ and when I hit esc, it went out to the graphics options settings

And just to make sure I'm where you were wanting to send me, I hit escape for this menu:

Settings in the bottom right > Load Game

[junior folio]

Yes, that's it.

And you have only one save file, I'm guessing.

[haughty cedar]

Correct

[junior folio]

Then I'm afraid your last hope is to file a bug report and hope they can go in and fix your game

[haughty cedar]

I just scanned through the settings and I don't see any "max/min save history" settings or anything

Alright, I'll go in and do that! In #📇customer-support I assume?

[junior folio]

I think so

[haughty cedar]

I'll start there. Thank you for your help!

[junior folio]

If they can't help, you'll probably have no choice but to delete and start all over again.

[haughty cedar]

Which would suck, but it is what it is

[junior folio]

I'd also advise that from now on you be more careful of what you send flying when casting spells.

[haughty cedar]

Ironically my wife and I play together, and literally an hour before this happened she was talking about starting new saves together since we'd just beaten the main story line 😂 I told her she must have sabotaged my save

[junior folio]

Lol

[haughty cedar]

hahaha I can't even begin to tell you how paranoid I'll be from now on

[junior folio]

I figured out what this was, it's that I have the same number of autosaves but I have multiple save files on that character

[haughty cedar]

Oh gotcha. I did actually make an alternate manual save of this character at one point before I did something I thought would be maybe dumb to try and fix this issue, but it was also after I got into this cave 🙄

And now I’m not seeing that in my save history anyway….

[junior folio]

Would it be that one at the bottom?

[haughty cedar]

Maybe, and that means my… other manual save for this character got overwritten by auto saves?

[haughty cedar]

Well, I submitted the bug report. Any idea how long these things tend to take to get handled? I don't know if I should just 'give up' on this save and move on to a new save or hold out for a few days to see if they jump in a fix it for me

[junior folio]

No, it's just that the autosaves are more recent than the last manual save

[junior folio]

No idea; I've never filed a bug report before.

Well, for this game anyways.

[haughty cedar]

Well, I guess I’ll see

[nova prism]

I'm talking about spiders on the outside, while he's stuck in the bag. I was thinking that if he gets a spider on the outside to kill him and then he cancels the quest it might work.

[nova prism]

They usually take a few days, but sometimes you need to wait for the next real update for them to fix it.

[junior folio]

Then my original reply still stands.

[nova prism]

He did say tho that there were spiders close before he entered the cellar.

[junior folio]

Only the spiders that spawn as part of the quest.

[nova prism]

Outside of the cellar?

[junior folio]

Those don't respawn once you've cleared out the cellar.

[nova prism]

.

[junior folio]

Yes. Remember, the spiders that burrow up from the ground when you go to Aranshire and it's abandoned and covered in webs, due to the infestation???

Those are the only spiders that are ever actually in Aranshire. Once you get there after you've been asked to investigate. Then after you kill them they don't respawn.

And besides, even if there were still spiders there, if they killed him it'd just send him back to his most recent autosave, which wouldn't help.

[nova prism]

Yes, but I meant that he could just sit outside, hoping for enemies to see him, even when they are not close to the village. When enemies see you, they will attack, no matter where you are.

[nova prism]

He can just cancel the quest.

[junior folio]

Except they will never get close enough to see him.

[junior folio]

No??? Not at the point he's at, that's not how abandoning a quest works

Abandoning a quest isn't something you can do voluntarily at any point with any quest, it only applies to certain quests that you need your undivided attention for and cannot just stop in the middle of. You need to see it through before going and doing anything else. He's reached the point where he needs to hand in the quest to Dunne, and he can do that literally whenever.

[nova prism]

No I mean he can go back to one of the autosaves

[junior folio]

Except all of his autosaves are of him still in the bag, and before that they were of him in the cellar, where when he tried to come out he would still come back out into the bag. He explained this. Multiple times.

[nova prism]

Yes. We discussed this multiple times. I was saying that before his saves were with him in the bag. I was saying that he can go back to a point where he hasn't defeated all enemies. From there it is still possible to get killed and abandon the quest.

[junior folio]

No. He can't. Because that isn't how it works.

[nova prism]

Look, let me open Hogwarts Legacy rq and I will show you

[junior folio]

The problem was set in motion when the bag was knocked down onto the cellar door before he entered the cellar. He has no existing saves from before he entered the cellar.

[nova prism]

Which doesn't matter, because when dying the word by default gets resetted to a point where all non-quest related things are put back to their normal position. When cancelling the quest you will get kicked out of the cellar, since the cellar cannot be entered when not having the quest active.

[junior folio]

Except that's not how this particular quest works, and even if it did, once again, all of his autosaves are now of him still in the bag, so he can't go back to an older one because there are no more older ones.

None of him still in the cellar.

[nova prism]

When cancelling a sidequest you are not getting sent back to an autosave, you are just getting teleported out of the quest area

[junior folio]

Except he can no longer cancel the quest!

[nova prism]

Yes, of course. I've already said that it's too late for that now. But as I also already said I brought up this ideas when there still were saves of him inside the cellar.

[junior folio]

So then why are you continuing to argue the point???

Also, no, you never said it was too late for that now

I said that. And you continued to argue with me.

[nova prism]

.

[nova prism]

Also I don't see this as arguing, for me this is a discussion lol

[junior folio]

Except you're speaking in the present tense, as if you're still recommending that he try to do it

Also, getting killed is not the same as abandoning a quest

[nova prism]

I was saying that before his saves were with him in the bag. I was saying that he can go back to a point where he hasn't defeated all enemies. From there it is still possible to get killed and abandon the quest

[nova prism]

I never said that, but when getting killed and abandoning the quest, both happens (obviously).

[junior folio]

He could have gone back to a point where he hadn't defeated all enemies--except no, he couldn't, because even at that point in the conversation he still had no existing saves from that point

At the very beginning of this thread his oldest autosave was from him still in the cellar, so your point was moot from the start.

[nova prism]

Well how could we know if there were, in the original post he states that all his autosaves are from him inside the cellar. From there you were only saying "Doesn't ... work?", which to me means he hasn't attempted anything and I'm the first person to actually suggest something. From there, I obviously think that when he says "I've attempted to reload my game, but all of my autosaves are after I entered the cellar" that he still has autosaves inside of the cellar.

[junior folio]

That didn't even make any sense

[nova prism]

How does that not make sense

[junior folio]

'Well how could we know if there were' If there were what?? And what does that matter, if the enemies are OUTSIDE THE CELLAR and all of his autosaves are of him ALREADY INSIDE THE CELLAR?
'From there you were only saying "Doesn't ... work?", which to me means he hasn't attempted anything and I'm the first person to actually suggest something.' How could you think he hasn't attempted anything when he literally listed out all the things he attempted, one of which was exactly the first thing you suggested.
'From there, I obviously think that when he says "I've attempted to reload my game, but all of my autosaves are after I entered the cellar" that he still has autosaves inside of the cellar.' So then why were you ever recommending that he go back to a save that didn't exist?????

The problem first arose when he was fighting the enemies before he entered the cellar for the very first time. That is the ONLY time there are EVER enemies close enough to detect you in Aranshire. You MUST kill all of them before you are able to proceed with the quest and enter the cellar. If he tried to leave the cellar, he would've still been stuck in the bag, and there would have been no more enemies to spot and attack him. The only way for him to possibly fix the problem on his own would be to go to a previous save--not get killed on purpose, not abandon the quest, but manually reload an existing save from before entering the cellar--and make sure the bag was out of the way of the door before entering the cellar.

Getting killed in the middle of a quest and abandoning the quest are completely separate from each other. There is no 'and'. If you get killed while in the middle of a quest you must either complete or abandon, you don't get sent all the way back to the beginning. You get sent back to your most recent save. Which in his case are all too late in the quest and always were by the time he posted this thread.

[haughty cedar]

For the sake of this discussion I loaded my manual save that is still in the cellar, and went and got murderated by the spiders.
When I hit "retry" and leave the cellar, I'm still suck on the bag.
I'll do another attempt where I use "load game" but I'd be surprised if the result was any different.
I afk'd outside for 3-4 hours last night, no enemies every approached.

[haughty cedar]

Confirmed, no change with load game. Considering it just let me choose from my manual and autosaves I didn't expect much but....

I'm happy to try any other solutions regardless of how repetitive or outlandish they may seem, so please feel free to recommend anything else 😄

Considering my alternative is waiting days or weeks for a patch I'm happy to try just about anything

[nova prism]

Yeah but retry will use your last autosave, you need to cancel the quest from there

[haughty cedar]

The death menu doesn’t have a cancel quest option. I’ll go load it up and die again to screenshot

[dreamy sapphire]

do a fresh install