Help!

[lime nest]

Hey guys I've been stuck and wondering if someone can help. Ive tried to ask the support but no help really. I open up my game and load it and it's like glitchy and my person won't move at all. What should I do? Has anyone had this issue?

[rigid pumice]

Do your specs meet the requirements?

[lime nest]

@rigid pumice what does that mean? I play on the switch

@rigid pumice I've been playing for awhile now and it just happened couple days ago

[rigid pumice]

Ah okay, then I am the wrong person for it. I play on pc xD

Specs means the hardware of your computer