wb games and Wizarding world rewards not working ?

[spark olive]

I spent the last hour trying to connect my wb games account and my Wizarding world account and on gowarts legacy it says my account is linked but I haven’t gotten the reward which is annoying since I spent an hour

did you, on the twitch drops page, click redeem on the different tabs, ie 30 min, 60 min etc?

[spark olive]

Nothing was there

[spark olive]

what do you mean nothing was there? like there is no redeem buttons or what?

[spark olive]

Ye no redeem button

[spark olive]

does it say redeemed? I'd send a pic of what it should look like after you've redeemed them but it doesn't let us

[spark olive]

I will DM you so you can send pick

aight

[surreal valve]

My sister is having this same issue on PS5, any solutions? it doesn't recognize that she has already purchased the game

[hexed marten]

Yeah I connected my account as well and it says I received the drop and was able to hit redeem but when I get on the game on my PS5 the drops aren’t there

[spark olive]

Same with me I think its a glitch on ps